Room was clean & ready - however it felt damp. The tv in our room did not work & we called and they did offer to move the room once they had another cleaned, however, that took over 2 hours. The fire alarms went off early in the morning & when we went down to breakfast, everything was empty. The good service guy was very friendly, however, he was not trying to fill anything. We had to ask for a milk & cereal. There were no eggs or sausage, the little fridge was empty, the bread was empty, the waffle batter ran out while people were still waiting