£20 for the dog is extortion especially as the room carpet was well stained. The extra money must go to profit rather than cleaning. Never before have i been charged for car parking at a motorway services hotel until now. Another profiteering example
Kevin
Kevin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 8 月 2 日
Lovely staff
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 27 日
Walter
Walter、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 26 日
Stefan
Stefan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 17 日
Perfect
Lovely for a quick overnight stay
Laura
Laura、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 15 日
Great stay
Really friendly and helpful staff. Room a little tired but clean and tidy. Will be back if in the area.
Simon
Simon、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 13 日
Its the little things that make a stay
We stayed at the same hotel on two different nights as it was half way to our destination. On the first night there was no bed made up for our daughter, wall light not working and no towels in the room. So much so the front desk agent even laughed at how badly the housekeeping had got our room. We made the agent at the time aware of our issues. We returned three days later to stay in the same room with again no towels and wall lights not working, the single bed for our daughter was made up on this occasion. When customers make you aware of the issues you would expect them to be resolved especially checking how many guests are staying in the room and making simple things like towels available and customers not having to chase for them. Its these little things, especially with children, that can make or break a stay
Neil
Neil、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 12 日
Tired and dated
The rooms and the hotel generally was quite dated and tired. The lock on our door was broken. The reception staff were lovely and gave us great information about our onward journey that saved us lots of time.
Matthew
Matthew、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 4 日
Mark
Mark、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 4 日
Issue with toilet flushing continuously gushing water and lost sleep with continuous noise. Shower lever was very awkward to operate.
Susan
Susan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 1 日
Graham
Graham、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 28 日
Pablo
Pablo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 26 日
Andrew James
Andrew James、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 26 日
Homeward bound
starting on my homeward journey after my trip so arrived in plenty time to have a good rest before the longest part of he journey on the following day
Caroline
Caroline、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 21 日
Kevin
Kevin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 20 日
Gwendoline
Gwendoline、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 19 日
James
James、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 6 月 8 日
I was told that as I didn't book direct I would have to pay for the car park.
Also the carpet was dirty with a brown stain in room 2.
We didn't get a good nights sleep due to the bed creaking with every movement. We didn't seem it worth complaining as it was only one night. We would have mentioned all this to reception staff but there was no one there at check out. We won't be returning.
Paul
Paul、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 3 日
Bed was creaky and needed replacing, furniture tired, carpet stained.