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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
St. Charles hotel with indoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Experience modern comfort at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. Start your day with self-serve breakfast, stay active in the 24-hour gym or unwind in the indoor pool. With helpful staff and free newspapers to catch up on current events, guests have praised this hotel's attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
$89 nightly
The total price is $103
Oct 26 - Oct 27
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 418 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - king
Blackout drapes/curtains
Premium bedding
  • 355 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - king
Blackout drapes/curtains
  • 715 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn and Suites St Charles - West Chicago

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.2 out of 10, Very Good, 1,016 reviews
$70 nightly
The price is $78
Nov 13 - Nov 14
Total with taxes and fees
Quality Inn and Suites St Charles - West Chicago
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About the neighborhood

Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall - 3 min walk - 0.3 km
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 2.8 km
  • Arcada Theater - 6 min drive - 4.6 km
  • Kane County Fairgrounds - 10 min drive - 8.1 km
  • Geneva Commons - 10 min drive - 8.8 km

Getting around

  • Chicago, IL (DPA-Dupage) - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 51 min drive
  • Chicago, IL (PWK-Chicago Executive) - 55 min drive
  • Chicago Midway Airport (MDW) - 70 min drive
  • Geneva Station - 14 min drive
  • Elgin National Street Station - 16 min drive
  • West Chicago Station - 16 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-Fil-A - ‬2 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Dunkin' - ‬15 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Enjoy your visit to St. Charles with a stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast on weekend mornings 7:00 AM–10:00 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • At least 10% of profits reinvested in community & sustainability
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Chicago West - St Charles by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, this hotel doesn't have a casino, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are both nearby.

What is there to do at Holiday Inn Express & Suites Chicago West - St Charles by IHG and nearby?

Have fun with nearby winter activities like cross-country skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

What's the area around Holiday Inn Express & Suites Chicago West - St Charles by IHG like?

Holiday Inn Express & Suites Chicago West - St Charles by IHG is a short 6-minute walk from Charlestowne Mall and 18 minutes' walk from Dupage Expo Center.

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Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Children
Shower
Desk
Lobby
Store

What guests liked

  • Breakfast options were very good with many selections and a great value. (25 reviews)
  • Friendly staff provided great recommendations for restaurants and dining area had nice breakfast selections. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Hotel was fine! Front desk woman was less than friendly upon check in and through out the stay; didn’t seem like a place that welcomed families.
Theresa, 2-night trip

8/10 Very good

Clean rooms, friendly staff.
Jessica, 3-night trip

10/10 Exceptional

Fastest check in time and most polite staff!
Roxann, 1-night trip

10/10 Exceptional

Great stay

Very clean well designed room and great custmer service
Jeff, 1-night trip

10/10 Exceptional

Staff was nice. Beds were comfortable. Breakfast was great.
David, 4-night trip

10/10 Exceptional

All went well. We enjoyed our stay.
Ronald, 2-night trip

10/10 Exceptional

Blockhead outtungs

Stayed here several time for Blockhead outings. Very clean and reasonable and close to a lot of restaurants and shopping.
Deanna, 1-night trip

10/10 Exceptional

Overall a great stay!
Elaine, 1-night trip

10/10 Exceptional

Excellent breakfast. Friendly staff. Clean room and quiet.
Carol, 4-night trip

10/10 Exceptional

Property was as expected, a 3-star hotel at a 2-star rate!
Michael, 4-night trip

8/10 Very good

I stayed here because it was convenient to a meeting that I had nearby. My room was clean and the bed was very comfortable. The Breakfast offerings good. If I am in the area again I would stay here.
Christopher, 1-night trip

4/10 Fair

We had to change rooms TWICE because the first room had a hole in the ceiling and the second room had mold and mildew in the exhaust vets that contaminated the entire room so much so you could smell it when you walked in. We finally settled into a habitable room an hour after arrival.
Doug, 1-night trip

8/10 Very good

Hotel was cleaning
Joe, 2-night trip

8/10 Very good

Staff was nice. Breakfast was good. Location is good
Stephanie, 2-night trip

10/10 Exceptional

Excellent place
Oswaldo, 1-night trip

10/10 Exceptional

Would definitely stay again
Tiffany, 1-night trip

10/10 Exceptional

Great stay in St Charles.
Ronald, 2-night trip

8/10 Very good

I was expecting a separate bedroom with a door that closed, other than that, the room was very nice!
Robert, 3-night trip

6/10 Good

Every went well, just the pool was a bit dirty and Some type of sewer smell coming out of the bathroom.
Jocelin, 5-night trip

10/10 Exceptional

Stayed for local event - staff was super friendly and helpful, easy check in, comfortable room, and terrific free breakfast! Great value, very happy with stay.
Jean, 1-night trip

10/10 Exceptional

Second time we stayed in a suite at the holiday inn express we do it again in a second we love this place with breakfast is excellent. The people are wonderful. Highly recommend
peter, 3-night trip

10/10 Exceptional

Very Great Hotel and Location!
Mia, 1-night trip

10/10 Exceptional

Super helpful staff and centrally located :)
Christa, 3-night trip

10/10 Exceptional

Great hotel, staff & rooms
Krishna, 2-night trip

10/10 Exceptional

Very well kept!!
Michael, 1-night trip