Room is very nice and comfortable.
Disappointments are, we needed to wait shuttle service at cold outside of airport more than 30 minutes. Also bar and restaurant was closed before the original time due to very limited guests on that day (they shared the reason, but I can’t believe it !)
We had to walk outside to find dinner place, and again it was sooo cold !
This is absolutely not accepted.
The property was absolutely one of the nicest hotels I’ve stayed at. Beautiful, clean, comfortable and great staff. My only complaint was the water took 15 minutes to get warm and the water pressure was awful.
Danielle
1 泊の家族旅行
8/10
I always stay here before an early morning flight. Maybe it was because I checked in late on a holiday night but I asked for a wake up call which did not happen
Fortunately my phone alarm worked
No luggage carts - said people were keeping them in their rooms
Bathroom was not clean
Deborah
1 泊旅行
4/10
宿泊されたお客様
3 泊の出張
2/10
There was no hot water on the 5th floor and lukewarm in the shower.
Mildred
2 泊の家族旅行
6/10
Longest corridors in the world. Reading light burned out. Only one paper coffee cup and one plastic water cup. One key for two people. Restaurant staff didn’t even acknowledge your presence in the restaurant. Cold food. What’s not to like?