We were disappointed with our stay at this hotel. Upon entering our room, we were greeted by a strong, unpleasant odor. When we contacted the reception, the only solution offered was to slightly open the window, which did so little. It was so overpowering that it was difficult to tolerate. Additionally, the onsen experience did not meet expectations—it was overrated, and for the same price, you can enjoy a much better experience in Sapporo. Overall, we do not recommend this hotel.