For the majority of our stay, everything was great. However, we only had about half a roll of toilet paper in our room and no extra rolls available in our room so we had to ask for that. The water in the hotel was shut off - due to city maintenance and there was no guarantee on when it would come back on. The only thing the hotel would do is let us cancel our reservation and we would have to rebook ourselves somewhere else. While the water being shut off isn’t their fault, it seems that we could have come up with a better solution than just this.
Alexandra
Alexandra、5 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 9 月 2 日
Steven
Steven、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 9 月 2 日
Staff were amazing!
The staff were friendly and just amazing! Ernest provided great restaurant and site seeing suggestions. We had such a great experience.
Sherry
Sherry、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 9 月 1 日
Gary
Gary、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 9 月 1 日
Overall Stay
The check in process is very long and tiring! I called to confirm if early check in was allowed, it was stated that yes and rooms will become available between 12:30pm-1:30pm. We arrived at 1:40pm and there were no rooms available. We continued to wait for hours after asking several times if a room was available! Each time it was stated that they were waiting on housekeeping and give them 10 minutes. With each time of asking, those 10 minutes turned into 3 hours and 30 minutes. We did not get a room until an hour after check in time. We received our room at 5pm. We could not cancel our stay because it was nonrefundable! The room was clean; however, the bed is very uncomfortable and hard and the door cabinet to the refrigerator would not close because it’s damaged. Also, there’s an area in the ceiling that needs to be fixed by the elevator on the 6th floor I’ll never stay at this location again.
Chetara
Chetara、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 8 月 26 日
Rodricus
Rodricus、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 8 月 17 日
Kamilah
Kamilah、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 17 日
Gary
Gary、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 8 月 16 日
2nd time and will be the last time.
There was pubic hairs in the shower. Not just on the floor but on the walls and shower shelf. Also the bartender didn’t know how to make mixed drinks.
Amanda
Amanda、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 4 日
Getaway
The staff was very pleasant and helpful. The room was clean and smelled good! There was a water bottle left in the room when we checked in! So I would recommend that the fridge be checked and cleaned after each stay
Yolanda
Yolanda、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 20 日
Shamelsha
Shamelsha、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 11 日
Room was thoroughly clean. Is in great location if you plan on walking throughout the french quarter.
Tyler
Tyler、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 7 日
Staff was very friendly, Knowledgeable about the things that are going on in the area. Unfortunately the beds are not very comfortable. They are hard and gave me back pain for the duration of my trip
Veronica
Veronica、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 2 日
TERESA
TERESA、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 1 日
Gwennette
Gwennette、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 26 日
The staff was truly amazing.
Candida
Candida、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 24 日
Great location, clean room. The valet service was excellent. I would stay here again
Kevin
Kevin、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 23 日
Joaquin
Joaquin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 23 日
Great services
David
David、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 22 日
Property was very clean and close to bourbon street . A lot of homeless people sleeping on side walks around property making it a lil unsafe.