Perfect stay! Being from Alaska I need the AC for this heat. The hotel was close to an outlet mall and near a large conference center. Staff were kind, rooms were clean, and beds were comfy. 10/10 would stay again.
Gabrielle
5 泊の出張
2/10
It started at check-in. The gentleman that checked me in was rude and condescending. He was giving me the impression like I didn’t have the money for the room. He wasn’t friendly at all. He went over the charges of what I was being charged for. He seen that I was staying for one night. He quoted me a $50 price for parking and said that that will be added to my total after I got checked in I went to the room and realize one of the key cards wasn’t working. I needed to run to the store and get a couple items. On exiting the parking garage neither of the keys would work to let me out. The parking attendant had to let me out and stated that I needed to go back to the front desk. So I went to the front desk before I went to the store to let them know that one of the keys did not work and neither of the keys would let me out of the parking garage. The gentleman I spoke with was a different gentleman that then the one that checked me in. He stated that I didn’t have Parking on my reservation. I stated to him that is correct when I booked the reservation I did not include parking, but when I checked in, Parking was added to my room. He gave me a dirty little look and was like OK and slid the keys back to me. I told him that one of the keys would not open up the room door so he took the keys back, recorded them and gave them back to me. I go to the Bell desk to get assistance with getting some items out of the car and there was a young lady there with glasses, had two pigtails in her
Shenita
1 泊の家族旅行
10/10
Eiji
6 泊の出張
10/10
Jean Yves
2 泊旅行
10/10
April
6 泊の家族旅行
10/10
Amazing stay. Staff were both professional and friendly.
Nicole
3 泊旅行
4/10
clark
1 泊旅行
8/10
Mary
1 泊旅行
8/10
Thiago
2 泊旅行
10/10
Deborah
1 泊旅行
8/10
Mary
2 泊旅行
10/10
Fred
1 泊旅行
10/10
Very Good Time. Hilton Riverside close to everything good about New Orleans
Had a great girls trip. The staff are friendly and provide great service. We enjoyed our stay immensely. Plans to stay again soon!!
Linda
2 泊旅行
10/10
Alvin
1 泊旅行
10/10
Patrice
2 泊旅行
8/10
Todd
1 泊旅行
10/10
A bussines trip wonderful, clean, the most friendly and helpful staff you could ask for.
Rebecca
3 泊の出張
10/10
We have stayed at this property many times and, it is consistent. It's conveniently located for lots of things we like to do in New Orleans. The property often seems less expensive than properties that are directly around it.