Asked for a quiet room on the back of hotel, facing woods and was instead given a room “poolside”, which meant the room with internal without windows to the outside. Dark and stinking of pool chlorine.
Had to go back to desk and beg snippy desk clerk to move us to room facing quiet woods that has windows for fresh air. He insisted that I booked an “pool view” (????).
Only window in new room turned out to be sliding glass door, so had to leave the door open in order to get any fresh air. People and cars coming and going in the middle of the night, our door wide open, no security.
No idea how that place got such positive reviews, creepy and dark.
Chose this place for the breakfast buffet which didn’t match the picture on the website at all. Fresh cut bowls of fruit? No, one bowl of canned Mandarin oranges in syrup. Yuck.