I found this hotel on the day due to a sudden change of my itinerary. Because the hotel is located on the hill, it would be better to access from the Central station by car. I walked there from nearby restaurant. The most splendid was reception staff members. They are not only kind but attentive and responsible. I was going to the Hong Kong station early morning by taxi to take the earliest Airport Express. They gave me good advice and arranged everything for me who is not familiar with things in Hong Kong. The receptionist for my check in and check out were different but they appropriately took over necessary information to provide me a go service. On the next morning, with heavy rain, of course I was successfully took the right train, but further, a receptionist saw me off to the taxi, putting up an umbrella for me. The room was clean and boast of a good view.