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Loved everything about this hotel.

It was wonderful! The best customer service I have ever had and the hotel was unique and extremely cool the rooms were different but in a good way and they were very comfortable and clean. I love this hotel and will definitely stay here again

Everything was GREAT (with one exception). When we checked in the team was awesome and realized why were were visiting and found us a bigger room (three of us). Hotel clean and very hip (especially the bathrooms). Could see they care about their property. We spent time and money in all the restaurants and bars, used the work out room (could be bigger space) and very very happy with service. Only thing that we felt needs improvement is the attitude of the bartenders at roof-top bar. They were enamored with themselves, too busy talking with themselves and could have made/served their drinks much quicker and with a sense of gratitude. We literally left hundreds in our wallet because we did not want to mess with them.

Our stay was awesome. We only stayed one night. We saw Lenny Kravitz at The Fox while we were there.

Every staff person I encountered was friendly and welcoming. I was a bit confused when I arrived that the reception desk was on the 12th floor. The room was not as spotless as I had expected (random hairs in the bathroom; dirty towel; shower basin did not look like it had been scrubbed in awhile; needed a good vacuum), but the bed was super comfy, and I liked that there was a robe. I had to call the front desk to order room service (I wish there had been a tag to hang on the door), and it took about 5-10 minutes of calling before anyone picked up. Breakfast was good though. The decor of the hotel was neat, and I am glad to see an old building repurposed! I just think that for the price, I had expected better service and cleanliness.