トロピックス エイト スイーツ

Expected to have two bathrooms since there are two bedrooms, but there is only one bathroom. Aircond system is not working efficiently. Great location for my purposes. Clean and helpful staff.

The room is very spacious with at-home design, but there were baby cockroaches and the door lock (the chain type) was half-broken, the in-room light is quite dim too. The car park is not user-friendly (have to check in first to get the room key card to open the barrier).

Good location.

Overall a comfortable stay, except that the carpark gate is out of order. Hotel customers going in and out of the carpark need to wait for the concierge staff to manually lift the gate-bar!

Overall it's a nice spacious and family friendly hotel, there's a sofa bed in the room but it was locked, you may request them to unlock it and fit one or 2 more person in the room. The cafe was closed for CNY holiday, they provided fried bee hoon and nasi lemak for our breakfast.

Room spacious . Bed comfortable but cover need improvement. Early morning traffic outside residence heavy because of school .

Had a 3 days 2 nights stay. Room cleanliness was bad. Can see obvious dusts under the bedside tables. Sofa bed’s fabric was very dirty. Toilet’s plaster ceiling was ripped. Floor was sticky. Requested for 2 double bedrooms upon booking. Came out to have 1 double bedroom and another one was with 2 single beds. One of us was bitten by bed mites badly all over the legs. This shows how dirty the bed was. I’ve encountered smelly odour from the pillow case (probably not dried thoroughly. Also requested for 2 rooms on the same floor but was not granted. Noise barrier was pretty bad as car noises can be heard clearly even when windows and balcony doors were closed. Carpark is so narrow and can barely fit a sedan car. A malay guy receptionist (40s to 50s) was so unfriendly. We requested for him to give us a call when the room is ready and we went back to our car to take a nap. He did not called us. We only got to know the room is ready when we gave another call to the hotel. Overall a really bad experience. Will never return nor recommend.

The room is spacious and it is a very good selling point. However, the walls are so thin that we can hear what’s happening outside and that affect our quality of sleep a lot. The bathroom doors need lubricant (say WD 40)to erase the creaking sound. The water tap has to be fixed to avoid it from “moving”. The drainage of the shower is not working and a small water pond appear after bathing.

Generally a very pleasant comfortable stay. However some things not fixed in the room - one of the bedside lights had no wire to it and therefore could not be switched on. the room safe handle was broken and it could not be locked even though instructions were followed, something wrong with the digital mechanism. Even though the hotel was informed nothing was done to fix it.

The room is unexpected big and clean, good location and staff are warmth and friendly.