ザッツ アーバン バンコク (バンコク)

Overall ok but I will

Concrete floors, highway pollution, uneven staff quality.

A few staff members are solid but about half this staff (the week staff, not weekend) is the worst trained, most insolent and lazy group I've even seen. Floors of concrete. Right in the middle of a horrendous cave of pollution, highways stacked above highways.

The rooms are nice, but our bed sheets smelled like they had been sitting in storage for months without washing or using. I asked the staff to replace them but I think they didn't understand me and just made the bed instead of changing the sheets. Also, the fact that breakfast wasn't included was very disappointing, considering basically all competitors in that price range do include it.