アマラ シグネチャー 上海 (上海)

嘗て上海6年駐在者ですがこのホテルは初めての利用。交通の便が良く静安寺駅まで2駅です。ホテルはまだ新しく、部屋はとても良いですがベッドが高過ぎて些か使いにくいのが難点。朝食は種類、質共に満足でした。受付周辺では英語が少し通じにくいかも。全般的に高評価で、次回もここを利用したいです。

Hotel rooms are clean and spacious. Price is reasonable.

A very well furnished hotel. The room is beautiful and comfortable. Will be back again.

Amara hotel was very nice the staff was outstanding. I read previous reviews before booking with complaints about language barrier. I had absolutely no problem with language barrier. I’m fact I had paperwork that was in Mandarin the staff coordinated a delivery for me as I went out exploring the city for the day. The concierge, front desk, bell staff all superb. I will definitely be back.

Everything was just ok. I booked this hotel again for this year because my first impression was very helpful staffs and kindness, but this year trip was very different. The hotel swimming pool was close for no reason and lobby service was unprofessional. When we had a meeting with our partners in lobby cafe, our staff brought Starbucks coffee from next door to offer my boss and we were also going to order from The cafe. However, the manager came to our table and say our boss can not drink Starbucks coffee because it came from outside of the hotel. I thought it was strange and rude because they were not professional. They could be more accommodated whole situation but they ended up kicking us out of the cafe. It made our partners feel so uncomfortable and upset. I will not book this hotel ever again.