Just one thing. We booked a plan which includes breakfast and dinner. A person at the front desk explained that tips are included with breakfast and dinner (we have to pay for doorman and house keeper though). We believed that and didn't pay extra tips. But the waiters seemed very upset and stopped their GOOD seivice. The persons at the front desk can't communicate with the persons at the resturant. It's better to pay tips. Other thigs are excellent.