Vera the host was very responsive and helpful, and the bed was comfortable. However the apartment was otherwise disappointing and we would not rent it again or recommend it to anyone else. It is older and not in great condition. The floors need to be deep-cleaned. When you walk around the apartment, your bare feet are filthy. We asked them to remove one blanket that was old and stained (even if it was clean, it looked terrible). The water pressure was very weak, and the shower was a hand-held shower-head that you had to hold in one hand. There was no wall-mount for the shower-head. The ceilings in the apartment are only 6.5 feet. When you stand in the bathtub, you are even closer to the ceiling and as a 6 foot tall man I had to stand hunched over in order to shower. There is also mold on the ceiling, so it is even more annoying to have your head brushing the ceiling. Since the ceilings are so low, the shower curtain is also too long and the bottom 18 inches of it collect in a pile on the bathtub bottom. This made it even more difficult to try to shower, as you try not to bang your head on the ceiling or trip on the curtain. We had friends staying in a nearby hotel in the same town, and they said that the water pressure was fine and showers were full-sized. So, this seems to be a problem with the unit, not with the entire town. After staying a few days, we realized that there are many beautiful places in Fira and nearby towns. So, we will try something different next time.