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I like nothing there. I have noticed the staff need serious training on customer service and satisfaction. They need to be trained how to talk to the guest in a professional way. If you were looking for a quiet hotel. DON'T go there

Checking in staff needs more training. Front desk is a mix bag of tight and wrong information. Poor communication between staff. Staff do make up statements to cover up lack of info. Poor organisation at breakfast hall. No one guides you to a table. Once you get up to get more food your seat will go. There is no one to organise the chaos. I found staff just standing there not bothered. Most rooms needs updating. Good locations very courteous door staff.

Room had a mildew smell. Everything else was very good.

Everything was okay nice and clean hotel Good service

It was not what the pictures claimed it would be. The room and amenities were old, outdated and not the cleanest. The service was also awful. One or two staff members were helpful but overall, the service was lacking.

The stay was ok, food accommodation clean, etc... However the Pubs noise was too high making it difficult to sleep.

Blad cigarettes smell everywherem.

Good location, close to metro station. Bit of a hike to burj khalifa/mall of emirates and definitely more “local flavour” than one might be looking for in Dubai but a perfectly comfortable hotel, breakfast decent and great front staff

Handy location. Very staff are cheerful and keen to provide a good service.

Up to its four stars... just about... Was a Holiday Inn, so they inherited some good processes