ヘリテージ ホテル (ニューヨーク)

Over all the stay was good and pleasant, how ever the first day we arrived we got a horrible room so small we couldn’t walk or open the luggage, small shower and very bad smell, I was very disappointed but we went to the reception and asked if they can do anything and luckily they moved us to a nice, larger new and much better room, so just so you know the same level rooms can different one from another, also no closet to take your close out of the bags. And the WiFi worked on and of during our 7 night stay. The location is grate right on the 5th and breakfast is nice for a easy snack in the morning.

Not an enjoyable hotel to stay in at all. Broken toilet seat, old broken down furniture, cracks. everywhere the tv's are all old school analog with lousey clarity grainy picture quality and rooms entirely too small for the price. Overall a very depressing hotel to stay at. I will never suggest for anyone to stay at this hotel unless you just feel like throwing your hard earnrd money away. I want a refund...

I think the refurb was yet to reach our floor which was bad luck as it is now needed, however it was still clean with good room service etc. I got a glimpse of the refurb on completed floors and it looked good. Brilliant to have basic breakfast provided which was definitely appreciated before long days on our feet and location is as good as anywhere you could hope for (close to flat iron, Empire State and multiple subway lines)

the hotel was a bit run down but renevations are happening, very central and comfortable , friendly staff and fabulous breakfast , would deffo stay again