Joy was a pure joy! Welcoming, friendly, helpful! The continental breakfast is very extensive breakfast, with crescents, yogurt with different healthy toppings and fruit, cereals. Just make yourself at home. Everything was super clean. Parking was right in front of the hotel with a permit sticker. The hotel is beautiful, and some good restaurants are within a mile, which Joy will also help you with. We will definitely stay again if spending the night in Chicago Old Town.