セント カセリーヌにあるレストラン付きの3 つ星のホテル
After booking and paying, I arrived at the property to find the gate locked. I called and…
The hotel is quite simple and run by very, very nice people, but the quality of the hotel…
スタンプ 10 個で 1 泊ボーナス*
幼児用ベッドもご利用いただけます (1 泊につき 6.0 US ドル)
消毒・除菌剤を使用して清掃、次のチェックインまでに人がよく触れる場所を消毒、ベッドシーツやタオルを 60 ℃ 以上の高温で洗濯、清掃後客室のドアを密閉、といった対策がとられています。
お客様の安全確保のため、ソーシャルディスタンス (身体的距離) の確保、従業員の感染予防用品の着用、お客様と従業員が対面する主要なエリアでの保護シールドの設置、従業員の定期的な体温チェック、といった対策がとられています。
お客様がチェックアウトしてから次のお客様が部屋を利用するまで 24 時間以上間隔をあけています。
We were surprised to find that despite the good ratings for this hotel, our experience was poor - we did not get basic amenities (towels), a lot of the breakfast items had gone off from lack of refrigeration, the contact details on the website were outdated. Upon arrival, we discovered that the hotel had recently changed management which explains the decline in standards. The property said that it offered a transfer service from the airport. We tried to contact continuously (both calls and email) the day before we arrived but nobody responded and the manager denied receiving the emails even though we used all the contact details on the site. We gave 30 minutes notice of our arrival (which was after check in opened) but our room was not made up (and there was only one other guest). We then were not given any towels on our first day, and only received one towel after reminding the manager several times on the second day. It took a further 24 hours to get another towel (we were two guests) and the manager seemed surprised we needed a towel each. There were also no toiletries in the room, the bedding and the mosquito net had burn holes in them. The breakfast selection was very poor and dairy products were left out in the heat for hours at a time (and overnight). I opened one yoghurt and a box of juice and they had gone off from heat. The manager was mostly absent and only replied to messages (after giving her number) after considerable periods of time.
4 泊 の旅行, 2018年11月26日
We had a prepaid reservation for 3 days at Alf Leila. In 2 prior emails and one phone conversation, hotel personnel promised to have a taxi waiting for us at Sharm-El-Sheikh airport. After waiting an hour and no taxi from Alf Leila, we found one. When we got to the hotel about 4pm, noone was there, although lobby hours were supposed to be 10-7, and we were confronted by a locked door! Luckily, another patron was on their balcony, we begged, they came and let us in. We waited another hour, finally Luba, the owner, showed up. She was apologetic, said she vaguely remembered email and reservation, but she must have then forgotten it. The room was OK, location a block from the beach good. During our 3 days the room was never serviced. Although Luba promised breakfast at 8am, the day we needed it, she didn't appear til 8:30, she had overslept.
3 泊 の旅行, 2018年11月15日
Great location for the local amenities. Superb service and incredible breakfast. Secure and quaint decorations. Very friendly staff. Convenient large fridge and balcony for drying swimwear.
David, 7 泊 の恋人との旅行, 2018年10月28日
good location, quiet, easy access, comfortable bed
9 泊 の旅行, 2019年04月02日
I really loved to stay in hotel during travel. there was comfortable as home .I am appreciated to stay this hotel in dahab. Host luba was so kind lady and helpful .when I went to Mt.sinai she made the delicious lunch box for me. If I visit to Dahab .I'd like to stay this hotel again.
SUHYUN, 6 泊 の旅行, 2018年11月20日
2 泊 の旅行, 2019年05月31日
Ahmed, 3 泊の友人との旅行, 2019年04月26日