Elegant building in the centre of Liverpool, 5-minute walk from the iconic Mathew Street,famous for its Beatles history, ideal for exploring the city, with Liverpool Lime Street station nearby and Albert Dock just 10 minutes away. Shankly boasts refined furnishings and spacious rooms with large, comfortable beds. We had high expectations, but some practical issues caused disappointment: the kettle was inside a wardrobe with no nearby surface or accessible socket. The power cord was too short to reach the socket on the lower wall, making it impossible to use on a chair. We had to improvise by placing a drawer from the bedside table on the floor and using that as a makeshift stand. When we raised this issue with reception, we were told there was nothing they could do.Our quadruple room, shared among four ladies, had only one desk and chair, and just a small wardrobe—far from adequate for our group. We requested a small table and additional chairs, but our request was denied. These small details, though seemingly minor, detracted from the comfort of our stay. A standout feature was the jet hot tub, which we thoroughly enjoyed each evening after long, wonderful walks exploring the city.In summary, the Shankly Hotel is a stylish and well-located place to stay in Liverpool. Practical improvements and more responsive service, are potential to deliver a truly exceptional guest experience. We hope our feedback can contribute to enhancing this already beautiful hotel.
