レストランとバー / ラウンジのあるノーリッチの 3.5 つ星カントリーハウス
Absouloutly appauling pay for a room turn up and they turn you away saying they have no…
Really disappointed in our stay in. The bedding was cheap and uncomfortable, there was…
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The room fulfilled our needs for an overnight stay. There’s was a wonky fixed draw on the bedside cabinet and a large tile unfixed in the bathroom giving the feeling of ‘that’ll do’ The block of rooms give no privacy as you can hear every movement and conversation from the adjoining room. Disappointed we couldn’t get breakfast, the recommended pub up the road was unwelcoming and just ignored us. Unfortunately I will not be recommending this accommodation
Teresa, 1 泊 の旅行, 2021年08月21日
It was not worth the £185 for the night. I
Glenn, 1 泊 の旅行, 2021年08月05日
Firstly, when we got there we were told that the kitchen was shut because they only had one chef and they had called in sick… we then got to our room not being notified that anything was wrong, we had paid for the most expensive room specifically for the jacuzzi bath (it was the main part of the room) it did not work, no water and the jacuzzi did not work, we rang down to see what was going on to then be notified that it did not work and they had forgot to tell us, we complained and had to ring up more than 5 times to get anything sorted for us, we were firstly told they could do nothing for us and the cleaner had forgotten to tell them that it did not work, when we rang back later on they told us a different story that they had forgotten to let us know… they said they would call us back to sort out what they could do after calling a few times, however they never got back to us, so we rang for a 5th time, first the man on the phone said he was the manager and then once we started complaining he then said “well I’m not the manager” ???? Eventually we got half the price of the room back but I believe they had no intention of calling us back and sorting this, they would of left it if we did not keep trying… I did not have a pleasant time here for my birthday, I will say the room was clean, but as service goes it was not pleasant.
Hannah, 1 泊 の旅行, 2021年08月03日
Check in was easy. Rooms clean. Unfortunately there was no food available as the chef was unwell. We went to the pub down the road so no problem.
Nicola, 1 泊の家族旅行, 2021年08月02日
Nice enclosed green spaces for dogs. Would have like to have seen a dog poo bin somewhere as felt uneasy at leaving it in the room bin. Was a lovely stay though.
1 泊の友人との旅行, 2021年07月16日
no hot water in sink or shower on evening of arrival, no hot water in sink the following morning - shower not checked. High standard of cleanliness. Good quality furniture. Pleasant quiet location. Not easy to find. Sign was obscured by foliage.
peter, 1 泊 の旅行, 2021年07月06日
Shower was not working properly but reported the problem and still not fixed, bed was not comfortable for sleeping on so had not much sleep, they don’t serve breakfast due to covid 19, no staff on before 10am for checking out.
1 泊 の旅行, 2021年06月15日
Very quiet location, with easy parking on-site. The room was spacious and comfortable. Receptionist was very friendly and courteous and took the trouble to google bus times for me and explain where to find the bus stop.
1 泊 の旅行, 2021年06月11日
Stayed for 1 night with my 5yr old. Parking was good. Ants were on the desk and carpet. Crumbs on bedside table. TV remotes had dirt built up between the buttons and batteries were dead in free-view remote. Worst of all mouse droppings around edges of bathroom floor and around edges of carpet in bedroom area.
1 泊の家族旅行, 2021年06月04日
Nice location for Norwich, without being in the city. Really good location for the airport. An 'in the country' feel about the place and dog friendly too. Ground level entrance to rooms if you don't like stairs :) We would stay here again.
GrantRobinson, 1 泊 の恋人との旅行, 2020年10月15日