Overall the stay was excellent. My 2 year old son enjoyed the pool very much while the adults enjoyed the massage and the gym. The food was decent. The room was great but housekeeping seemed a bit slow to complete all the cleaning in time; however if you request, they come right away and finish the work. The location is also excellent since it is really at the centre of Bournemouth and close to any major places you might want to visit.
Goki
2 泊の家族旅行
10/10
Andrew
1 泊の家族旅行
10/10
Marc
1 泊旅行
8/10
anita
1 泊旅行
8/10
T
1 泊旅行
10/10
Rebecca
1 泊旅行
10/10
We had a great stay in Bournemouth and for what we were doing the Hilton was ideally located.
The staff were always friendly and helpful.
Darryl
1 泊旅行
10/10
Chantelle
1 泊旅行
6/10
Swimming pool not working on day do arrival
Opened next day but was really cold so cold that the chlorine granules didn’t even dissolve
Air conditioning in room not working
Vicky
1 泊旅行
10/10
Samuel
2 泊旅行
10/10
Great hotel. Good size room with ample storage space for clothes, great breakfast.
Great location.
Really enjoyed our stay, will definitely stay again.
Jacqueline
2 泊旅行
10/10
Great stay at the hotel and rooms are lovely and big with great views if you have a twin balcony view. Great pool and spa and hotel bar. Reception staff were friendly and gave out a useful info sheet when you check in which was everything you need to know. Car parking is convenient next to hotel too. The big standout for me was the breakfast. Worth adding to the reservation. The manager who had blonde hair and was the f&B manager greeted us explained how everything worked and seated us it’s these little things that make a huge difference. The staff at breakfast had such a good flow, not a dirty table in sight and they were constantly checking in on the tables. Kian Cross the breakfast server also just as personable but he had a special sparkle with the guests and was so lovely to us recommending plenty of local places. He wasn’t over casual and was very professional and I think he was completely wasted in his current position. Both had very good energy and were special members of staff that many hotels are missing. Swimming pool also was such a highlight and they have family hours as well as adults only which pleases everyone. Only thing we didn’t like was the groups of non hotel guests in the hotel bar at night. Was slightly intimidating
john
1 泊の友人との旅行
10/10
Dennis
2 泊の家族旅行
2/10
Anthony
1 泊旅行
2/10
Terrible service
Ly
5 泊の出張
10/10
Very comfortable and spacious room, and great pool. Staff very efficient and helpful
Nicholas
3 泊旅行
10/10
Fantastic hotel stay in Bournemouth. Great location.