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Food was ok

NOTHING UNIQUE about the hotel at all! The restaurant was ok, but the menu selections was not too much. The lift broke down and was out of order from the evening of the 36th of Oct. til we left on the 30th. We had to walk up and down 6 flights of stairs, and for my husband and I, it was not easy as we are senior citizens. Also, I had paid for a room with a balcony, but was given ANOTHER room. There was no instructions on using the TV remote, or what English channels available and using the TV was a problem several times as it would NOT access ANYTHING.

Excellent and very professional staff. The location of the hotel was also great, very central. The assistance upon our arrival and recommendations for site seeing were also great.

Really nice hotel, very friendly and helpful staff

The food at restaurant in the hotel is great, the staff and service at the hotel is excellent.

The owner was unique. One of the best hotels in Pokhara

Good Hotel, staff spoke good English and was friendly. Room was nice and clean with a good view. Garden outside, massage center on premises, cheaper ones a few blocks away. Hotel was safe, quiet, modern like a USA 3.5 star (almost 4.5 star for Nepal). Restaurant (dinner) had a lot of good food choices, plus a large breakfast. View of Lake and Himalaya mountains is good, but it can be dusty/foggy/hazy with no views many days.

We booked a deluxe Mountain View which they did not have. When we asked about this, the guy cranked his neck around the balcony and said, there it is. Didn’t try to apologize or give us the difference in room charge but told us they didn’t have any other rooms and had we booked directly with them, they could have done something about it.