プラヤス デ ロサリトのビーチフロントに位置するホテル、屋外プールおよびレストランあり
Alan at the reception was amazing:) the suite at Sunio also amazing as always Cons: no…
Weather it’s very nice, but the floor room is very duty, the TV is not working right, the…
スタンプ 10 個で 1 泊ボーナス*
消毒・除菌剤を使用して清掃、次のチェックインまでに人がよく触れる場所を消毒、ベッドシーツやタオルを 60 ℃ 以上の高温で洗濯、といった対策がとられています。
お客様の安全確保のため、ソーシャルディスタンス (身体的距離) の確保、従業員の感染予防用品の着用、お客様と従業員が対面する主要なエリアでの保護シールドの設置、従業員の定期的な体温チェック、お客様の体温チェック、お客様用の手指消毒剤をご用意、といった対策がとられています。
マッサージ サービス、スパ トリートメントのご利用には予約が必要です。ご到着前に、電話で施設までお問い合わせください。電話番号は予約確認通知に記載されています。
現金デポジット : 1 滞在につき 500.00 メキシコ ペソ
I was a very front beach view from the room, but there was no seats or any desk inside the room. They have two recliner plastic chairs and a table in the balcony but it was cloudy and cold outside, so you can bear eating at the balcony. There was no towels and when I went to request towels I was given only two and I was told that there was no more towels and my reservation was for 4 people. Lastly, the bathroom had an ugly smell
Ireland, 1 泊の家族旅行, 2021年06月27日
Upon check-in to room it was obvious that the room still hadn't been cleaned. Complained to front desk and they assured me that room would be cleaned while I went out for dinner. Room had uncomfortable beds without any screens to keep mosquitos out. Breakfast was poor and not worth eating so we went out for breakfast. I won't stay there again and wouldn't recommend it to anyone.
2 泊の家族旅行, 2021年06月24日
By far the worst hotel we've stayed in, just driving into the parking lot gave it away. There is no one doing any type of maintenance here. Pool is in bad shape, grass is dead everywhere, looks dirty every which way and that is just arriving. We arrived at 3: 45 pm to check in but had to wait until past 5 pm for a room to be cleaned. Once in the room we noticed a lot of things that almost made us leave this place but we decided to stay and make the best of it, but here are some of the things we noticed in the two rooms I stayed: Broken door handles, front door wouldn't lock (I had to fix it myself to be able to sleep with some peace of mind), terrible plumbing (shower was hanging off the wall, drips of water. super frustrating taking a shower here), old towels, broken bed frame with nails sticking out, toilet paper holder about to fall off the wall and the list goes on and on. We requested to be moved to a different room and they did, they moved us to the room next door and it happened to be in the same condition with two extra hick ups; remote control for the A/C was broken so I had to guess what I was doing and 2nd thing was the TV didn't work. Overall, this was the worst $600+ dollars I have ever spent. Please, don't waste your money here, any motel 6 is way better than this. One thing, if you like house music, you may like this place, they had it full blast until 2 am right outside my room. Sunio suites at Castillos del mar are not worth the money they ask for. Stay away.
juan, 2 泊 の旅行, 2021年06月18日
Poor maintenance lamps are too old, doors are old room was clean though. Hotel needs a lot of work rusty showers, Front desk service was nice food at the restaurant was good bartender absolutely makes good drinks
Javier, 1 泊 の旅行, 2021年06月17日
The ocean view from throughout the hotel along with good restaurant, bars, and cafe make this a good experience. But what keeps it from being a great experience is the poor comfort in the room i had. First the bed looked like it was needing a new matress and box spring. Top sheet felt like it needed a cleaning, carpeting looked worn and bathroom needed some maintenance. Dont know if all rooms are like this but if they would of improved these issues, it would of been an unforgetable experience.
Luis, 2 泊の友人との旅行, 2021年06月16日
Story is so long but we stayed in an over priced Villa.. The short guy at the reception desk was soooo rude. Villa was super outdated and dirty.. Refrigerator was so smelly and dirty and did not work. Our food spoiled and when we wanted our money back so we could leave! We asked to speak to the GM and they were not available and the guy refused to give us their number!! Next day at check out we explained what happened and people at the main office did not want to speak with us at all!!! The only plus was Gabby who gave me an amazing massage, besides that, not work it! Carpet was filthy and grimy. Huge villa and only 2 towels ??Cook also prepping food without mask and waiters messing around.. DJ SUCKED!! Nicer hotels or villas someplace else.. This was my worst stay ever !
Roxana, 1 泊 の旅行, 2021年06月13日
The hotel is extremely outdated. Their website claims they are an amazing resort and it is the complete opposite. The room was dirty! The bathroom was dirty! There was no mini fridge for water! No AC or fan of any kind! Housekeeping came in to the room without knocking and there are no disturb signs. And the worst part of it all, we believe there are bed bugs in the room because my wife and I were a bit itchy during our stay and has never happened before! We took a shower the moment we arrived home! We do not recommend this hotel!!!! Stay away!
Edgar, 2 泊 の旅行, 2021年06月04日
The room we stayed in was dirty. it smelled ugly the walls were dirty. Only stay at this hotel was very unpleasant. I'll never stay there again, when I was checking out I told them my concern and they didn’t care a bit
Sergio, 1 泊の家族旅行, 2021年05月19日
This Place was such a Disappointment, Deceptive Pictures of pool area, No Microwave or Refrigerator Windows or Sliding door did not lock Mattress on Piece of ply wood a Piece of wood for Shower door this is the kind of place that takes advantage of tourist Since they Charged me and extra $40 on arrival
Anthony, 1 泊の家族旅行, 2021年05月10日
The photos online make this hotel seem like a decent place to stay. They are quite misleading. While our expectations were not high for Rosarito, this place still managed to slide way under the bar. The “hotel” should probably be demolished. The rooms were as simple as you can imagine; they had a lovely musty mold smell; the patio “furniture” looked like it came from my daughters Barbie Dream Camper; the pool is in terrible condition and there was no way we would let the kids get in that water. The restaurant had decent food but WAY over priced. The price for this place is ridiculous for what they offer. Save your money and avoid this place.
Gregory, 2 泊の家族旅行, 2021年04月30日