レストランとバー / ラウンジのあるリングウッドの 3 つ星ホテル
A lovely looking hotel in a great location but a massive disappointment in the room. A…
スタンプ 10 個で 1 泊ボーナス*
イングリッシュ ブレックファストは、大人 1 名様 11.95 英国ポンド、子供 1 名様 5.00 英国ポンドでお召し上がりいただけます (概算)
ペットの滞在も可能で、追加料金 1 匹あたり 1 泊につき 15 英国ポンドがかかります
消毒・除菌剤を使用して清掃、次のチェックインまでに人がよく触れる場所を消毒、ベッドシーツやタオルを 60 ℃ 以上の高温で洗濯、といった対策がとられています。
お客様の安全確保のため、ソーシャルディスタンス (身体的距離) の確保、従業員の感染予防用品の着用、お客様と従業員が対面する主要なエリアでの保護シールドの設置、お客様用の手指消毒剤をご用意、といった対策がとられています。
Room quality was poor with mould on the ceilings, lack of staff, breakfast not as described in the menu, broken bed
Holidaymaker, 1 泊の家族旅行, 2020年02月16日
We had a a really good stay. The bedroom was comfortable and spacious. The staff friendly and the food in the restaurant very good. I did have problems during my stay with warnings appearing on my mobile phone as the hotels wi fi is not password protected. That said I would happily return to the hotel in the future.
2 泊 の旅行, 2020年01月03日
The hotel was set in beautiful surroundings, within the new forest were horses roam freely. The garden area was delightful and had seating for those who wish to eat outside or simple have a drink or two. They have a small simple indoor pool which the children loved and the facilities all in all were pleasing. For me, what let this hotel down was the attitude of some staff members.. as a young family we were clearly not their usual clientele, and this was made obvious by the look on their faces when we passed through the hotel. One of the receptionist staff, an older lady was stood on the stairs having a chat with another lady who stood at the bottom, as the children passed her on the stairs, she stopped talking looked at each of them and screwed up her face. I appreciate she may have felt they they should have waited for her to move however I do not feel that she should have stood there mid flight of stairs having a chat in the first place, so her facial expressions were not needed and quite frankly rude and unprofessional. The oldest of the children who is 11, actually said she liked the hotel but not the people in it as they made her uncomfortable. So just to clarify, if you are an older person this place is for you, those of a younger age are not as welcome.
1 泊の家族旅行, 2019年07月25日
Great location with beautiful gardens. Only downside during the busy wedding season is there are no separate areas outside for non wedding guests to relax unless you sit inside.
1 泊 の恋人との旅行, 2019年06月01日
This place reminded me of fawlty towers - a place that was falling apart, in need of some money and love. The hotel has potential but is sadly not making the most of it. The issues - a leaking roof in the dining room, no toilet roll holder in the bathroom, ordinary service, very average rooms that lacked some basics such as fridges and where you could hear everything from neighboring rooms, disappointing breakfast where the pancakes were tough... On the plus side was the lovely forest just meters away and the beautiful hotel lawn!
Chelsea, 3 泊 の旅行, 2019年05月31日
This was our second visit to Moorhill house.We love the area. The hotel is in desperate need of updating. The swimming pool was closed for repair throughout our stay and we were only notified of this when we arrived. Also complimentary toiletries were not replenished during our stay. The hotel is drastically understaffed. Having said that the staff on duty worked extremely hard to make our stay pleasant. A special mention to Callum who seemed to be everywhere and although inexperienced he coped well. I think management need to look at staffing and training at Moorhill house which could turn a good hotel into a great one.
Peter, 3 泊 の恋人との旅行, 2019年03月16日
I had booked and paid for my stay before arrival. On arrival i was asked to pay again for my room. I said that i had paid on booking and this was accepted. I was informed that breakfast was included which i questioned as on the website it states breakfast is not included. On departing i was asked to pay again. I showed the receptionist proof of payment and this was accepted, then she tried to charge me for breakfast. I refused to pay this as i had been told it was included.
2 泊 の旅行, 2019年01月08日
Lots of mould around the window and shower room. Only stayed one night. Meantioned it to reception.
1 泊 の旅行, 2019年01月06日
Lovely part of the New Forest and convenient to A31 - so great location. Although... it wasn't clear when I booked that the restaurant is closed on Mon/Tues, which is unhelpful after a long day travelling and very remote (so had the offer of light bites, sandwich, baguette). Served a warm bottle of Peroni. Also wasn't aware that it provides exceptional service for "dogs" (including dog towels, bowls etc in reception doorway) - not great if not a dog lover and whilst on business travels! Room No. 11 very very dated and mouldy patches throughout. Would avoid for business/family travel - unless you have a dog in tow of course!
1 泊のビジネス旅行, 2018年11月13日
Superb location - set back in the woods - village of Burley about 10 minute walk - take a torch if you want to go in the evening Service and facilities very good and food in the restaurant was excellent - room a little basic but serves its purpose Would return and recommend if you want peace and quiet in some of the most beautiful countryside in the UK
STEPHEN W, 2 泊 の旅行, 2018年10月17日