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Amazing stay

The staff and service were amazing. Polite and friendly, and professional. Great food.

They place in a room that was swarming with mosquitoes and unbearable heat due to a broken AC system. They attempted to correct the mosquito problem by spraying bug spray and the maintenance guy reported that the AC could not be fix at that time. I started coughing because of the fumes of the bug spray and I was still being bitten by swarming mosquitoes and the room temperature still remained unbearable. After another 20mins I called front desk and that is when they gave me a different room that was much better. I still have the scars from the mosquito bites and have to use antibiotics ointment.

The service there was amazing. I love free airport shuttle pick up.

Can’t complain everything excellent I be back nice Good customer service

Restaurant area, lobby and outside was very clean, however the room and carpet hallway need to be clean. Room have a dirty smell

The lobby and property look nice, but that is where it ends. The room was very dirty. The fridge in the room did not work, which they were quick to fix. It would have been nice if they cleaned the inside of the fridge while they were fixing it. The bathroom was not clean, the counter had dried soap, shaving cream, and hair all over it. The sliding bathroom door would not stay shut as the latch was broken. Light bulbs were also missing in the room. No light bulbs walking down the dark hallway, and a broken lock on the door. This is very discomforting traveling as a foreigner in Haiti. We mentioned to the maintenance worker that the lock was broken on the door and he said that yes he knew 😏, I guess this is acceptable. The restaurant served nice food, but the servers acted so upset that you came in, wasn’t sure if they just didn’t like us. Very poorly run hotel. We did not feel safe sleeping during the night. Only reason we stayed is because it is close to the hotel. Hope to find a different hotel to stay at next time.

They should trained the front desk clerks when I first check in the front desk clerk completely ignored me and was on a personal phone for a good 15 minutes before acknowledging my presence.. the staff at the restaurant were very courteous and the room were cleaned except the TV in the room didn’t work

Foods wasn't good enough because they have same type menu for years never been changed

Clean and good restaurant!