Visiting Cusco and Machu Pichu, if it wasn't for Angelica I would have cancelled or move to another hotel. DO NOT get this hotel, they have no idea they are a VIP hotel with Expedia or they just don't care. Angelica even told me that the Jr Suite I was supposed to get, it's not the one I got... did the claim with the staff and they called the owner's girlfriend who said there was no mistake and that was the room I was supposed to get.
Room was dark, heater I had to call the front desk for them to activate, only worked after 8PM, before that sorry... get a blanket. Bathrooms are VERY small and not well taken care, damaged sink, shower clogged, door didn't close correctly, towels are old (you can tell the "white" on the towel, wasn't anymore).
The 20% discount on food, I had to claim it, fight for it, explain to them what it was and that what to be a VIP hotel with Expedia meant, still they didn't understand, but at the end they gave the discount to me.
Location was good but that's it, I DO NOT RECOMMEND this hotel, I only recommend Angelica, she was the best!
Disappointing on Expedia, that they don't do a good filter selecting their VIP hotels, I believed in their VIP hotels blindly but no more.
