Friendly staff, wish I had time to explore the place
Ram
1 泊旅行
6/10
Kenneth
2 泊旅行
10/10
Alexandra
1 泊の家族旅行
10/10
Amazing hotel surrounded with the zoo which was the main highlight of the trip, it has a small pool, and not many dinning options but the one available the food is great
Mahitab
1 泊の家族旅行
10/10
Aditya
3 泊旅行
8/10
Breakfast let it down but the rooms were clean, staff friendly and free zoo entry for the stay means you can make multiple trips to see your favourite animals.
Our room door was opposite some animal pens which gives you a closer experience with some of the animals compared to the zoo experience.
Craig
1 泊旅行
10/10
Lanjun
2 泊旅行
10/10
Jätte mysigt.
Brigitte
1 泊旅行
10/10
The room was very spacious, clean, and the bed was very comfortable. The friendly staff did a great job of service and meeting all our needs. Unique staying experience by lodging being connected to a zoo.
DENNIS
2 泊の家族旅行
8/10
Great place by the zoo!
宿泊されたお客様
8 泊の出張
10/10
Abdulwahed
4 泊の出張
8/10
It was good. it is great for Kids, nice swimming pool, but the issue was smell from animals, and conditions of door were bad, and fridge noise in my room was like alarm i had to turn it off. over all i enjoyed good bed, good TV, good internet. parking is small we have to park in zoo parking.
Samad
1 泊の出張
8/10
Folayemisi
1 泊の家族旅行
8/10
amith
1 泊旅行
8/10
Grzegorz
1 泊の家族旅行
8/10
Fouad Georges
1 泊の家族旅行
2/10
I would like to raise a complaint in this hotel. They are not accomodating we came early and frontdesk told they will call us if the rooms is ready but they did not however we saw people checking in. Since we complained they gave an old room after waiting for another 30mins. Room no AC and old no toiletries.We requested from the amanger and they transferred us to another room again we waited and again no toiletries we called housekeeping to give us.this hotel does not deserve 8.4 rating at all. in room dining also no food available within the menu they have out inside the room.
RIZA
1 泊旅行
10/10
Loved the walk around with the animals every night. I fed the Elephants on the last night. Enjoyed swimming laps in the pool in the early morning to start the day!!!
David
4 泊の出張
8/10
SAEED
1 泊の家族旅行
6/10
It was my partners birthday so they kindly upgraded us from a room to the premium chalet with view of the giraffes! That was amazing!
However no towels were provided we had to ask twice and when they arrived no hand towels ect.
They have a lovely coffee pod machine but no coffee pods with it and when we requested more supplies those didn’t come with.
The chalet was beautiful and the best was comfy!
Drove to yas island for dinner as not much is there
Jordan
1 泊旅行
10/10
We stayed over the weekend in a chalet with zoo view.
And this is the way to go. It's a little extra but worth it.
You are In a newer part of the Resort with your own check in. The room is big and nicely set up. The chalet have outdoor furniture so we ordered food and had dinner facing giraffes, zebra and deers. It's worth doing breakfast as well.
your kids will love it.
If you take half or full board you can only order from the restaurant own by the resort. OK for lunch but limited choice for dinner.
sylvain
1 泊の家族旅行
6/10
Arrived to property in the evening, they gave a very bad room,
1- No light at the front of the room entrance (for safety)
2- The towels at the bathroom are not enough and teared up
3- No hot water in the bathroom
4- the air condition is not adjustable
5- No hangers at the wardrobe
The next day I complained at the front deck, so the next night they provide me with a fantastic room.
Hesham
2 泊の出張
10/10
Amazing place, we felt like we were Living inside the zoo. Spotted deers and gazelles were stationed just outside our room. Great breakfast and service as well. We will be going there again.
Prashant
1 泊の家族旅行
8/10
宿泊されたお客様
2 泊旅行
10/10
Absolutely fantastic - We had the whole zoo to ourselves for 3 days....which was maybe a bit too long!