ハノイ トレンディ ホテル & スパ

ロケーションとスタッフの対応が最高

下町の雰囲気漂う所にあるホテル。窓も無かったり、小さかったりなので大ホテルの環境を望む人には不向きかもしれませんが、それに勝るスタッフの対応の良さ！良過ぎるくらい良いです。 聖ヨセフ大聖堂やホワンキエム湖も徒歩圏内で有名なフォーのお店も五分。素敵なレストランも近くにあります。 帰って来て直ぐに又行こうと話しています。ホテルはもちろんこのホテルにするつもりです。

旧市街の中にあり徒歩での観光もできるし買い物や食事にも便利な立地です。スタッフの気遣いもあり、良いホテルでした。またハノイに行った際には泊まりたいホテルです。

5月の連休に利用しました。旧市街の一角にあり、超有名なフォーのお店も歩いて５分と立地も抜群です。若いスタッフたちが、お客様に喜んでもらおうとする心意気が随所に感じられるホテルでした。到着時のウェルカムドリンクに始まり、外出先でぼったくりタクシーにつかまらないようにベトナム語で「このタクシー会社（ベトナムで安心できるといわれているタクシー会社名）を呼んでください。電話番号は。。。。」、と書いたカードをくれたりと、至れり尽くせり。こじんまりとしたホテルですが、いつも笑顔のスタッフが出迎え・見送りしてくれます。お勧めできるホテルです。

Everything was Awesome from the room to the food , breakfast was great. Hospitality is really good. Great customer service and friendly staff !!

The service was exceptional. The staff are the best i have ever experienced in a hotel anywhere. Special call out to Ms Nga who sorted out all our taxis and dealt with all our queries. I was sad to leave.

I travel every month for leisure and business. I usually stay in Raffles Hotel in Cambodia, Sofitel Legend Metropole in Hanoi, Mandarin Oriental in HK, Four Seasons in BKK, Shangri-la in Jakarta and KL, Westin in Seoul, Hilton in NYC ... Since all the trips I booked for this vacation would only pick us up from hotels in the Old Quarter, I chose Hanoi Trendy Hotel & Spa based on the excellent reviews. Indeed, it is a gem! The service from the staff, especially Nga, Lukas and Johnny, was superb. They were very sincere, helpful and polite. I had some hiccups with a trip caused by the agent I booked with, Lukas helped me to sort it out although it was already close to midnight. Nga helped me to make all the restaurant reservations including our last minute X'mas dinner and all the popular restaurants were already full, she kept calling restaurant after restaurant. When we return from our Sapa trek, Nga and the Bell Captain came outside the hotel to receive us. They even put a handwritten Thank You card and gift on our bed on the last day of our stay. There was so much more they had done, I just couldn't pay enough compliments. The breakfast the hotel prepared for us to bring along on our trip was so nicely packed that the guests from other hotels (including luxurious hotel) on the same trip were very envious. The service from Hanoi Trendy Hotel surpasses the luxurious hotels I have stayed in. It is perfect! I will definitely return and also recommend it to my friends.

I travel every month for leisure and business. I usually stay in Raffles Hotel in Cambodia, Sofitel Legend Metropole in Hanoi, Mandarin Oriental in HK, Four Seasons in BKK, Shangri-la in Jakarta and KL, Westin in Seoul, Hilton in NYC... Since all the trips I booked for this vacation would only pick us up from hotels in the Old Quarter, I chose Hanoi Trendy Hotel based on the excellent reviews. Indeed, it is a gem! The service from the staff, especially Nga, Lukas and Johnny , was superb. They were very sincere, helpful and polite. There were some hiccups with a trip caused by the agent I booked with, Lukas helped me to sort out even though it was already close to midnight. Nga helped me to make all the restaurant reservations including our last minute X’mas eve dinner and all the popular restaurants were already full, she kept calling restaurant after restaurant. Nga and the Bell Captain came outside the hotel to warmly receive us when we came back from our trek. They put a handwritten Thank You card and gift in our room on the last day of our stay ... and so much more they have done. It’s like having our personal butler 24x7. The breakfast the hotel prepared for us to bring along on our trip was so nicely packed that the guests from other hotels (including 5-star hotel) were envious. The service from Hanoi Trendy Hotel surpasses the luxurious hotels I have stayed in. It is perfect! I will definitely return and also recommend it to my friends visiting Hanoi.

Easy walking distance to old town Hanoi. Friendly staff. The room was a great fit for our family of four.

The hotel is clean and rooms are quiet and comfortable. Wifi is very good throughout our stay. All the staff are excellent, providing very good friendly service, from front office to the bellman. Breakfast is very good, with a cooked to order menu, as well as a small delicious buffet spread. We stayed in a family suite with a huge balcony on Level 5.