ザ スモールヴィル ホテル

Cute, quirky themed hotel. I give top marks to the room itself as it was comfortable and very well equipped. Location was not great, not much around. Front desk staff were efficient and friendly, however i went to the top floor restaurant and had terrible service on both occassions. For the price i think you can do much better in Beirut.

Property is unique. Modern and cozy at the same time. There is a superhero theme across the hotel, which is very cool. Rooms are comfortable and light. Cleanliness is spot-on. There is a small variety of restaurants and bars, but everything was very good. Good breakfast, nice snacks and drinks in the top floor, with nice views of the city. Staff exceeds any expectations. They are genuinely friendly and helpful. Extremely helpful I would say. I'm happy with our experience in this hotel and cannot recommend more. Really impressed with their level of service.

The best service we receive in Lebanon! The staff super professional and nice. I really recommend this hotel that is well located in Beirut.

Great stay amazing hotel and staff would definitely stay there again

overall, the hotel has a quite an interesting. It is high tech relative to hotels in Lebanon, comfortable and spacious room, nice décor and amenities to fulfill your needs. The area that management should pay better attention to is the service. The team is young, eager, but lacks the skillset and customer engagement that would make this hotel a winner. Perhaps management should invest in improving training for customer facing staff to serve customer needs better. It happened that while we were there, they were hosting a wedding. Obviously, with all the commotion, the staff was overwhelmed, and some calls to the front desk were left unanswered and heard comments that I should come down to the lobby to be served. This I find unacceptable.

Great hotel. Immaculate. Friendly. Great location. Thanks!

The hotel is quite clean. Good food and quite central. Not a five stars but real value for many specially for suites which are quite spacious.

Excellent and great location

very good staff and service as well as a great location

Space versus price The space is quite large for the paid price