トライベッカ ホテル

Did not have the unfortunate opportunity to stay at this hotel, but from what I saw and how I was treated, it was for the best. After booking over a month in advance, while en route to the hotel, I called to let them know that I was on my way. Who I learned later to be the owner, Beatrice, answered and told me that the hotel was expecting me and that check in would be fine. When I arrived, I was disgusted to learn that despite confirmation from Beatrice, I was told there was no room for me and they had booked a new hotel for me to stay at. After requesting to view the new hotel, I saw that it was even more run down than Tribeca and was nowhere near comparable to what I paid for. I then requested a refund and was told they were unable to issue a refund and to call Expedia. The staff then scrambled to call Beatrice back who I asked about the confirmation she had given me on the phone just a few hours later. Her response was disgustingly unprofessional and she actually suggested I be escorted off the property for requesting a refund. Mind you, all of this happened at 11:30 pm on Christmas Day. Imagine that, another woman, a business owner, leaving a woman stranded in the middle of the night. Needless to say if you’d like to avoid the risk of having your reservation cancelled in the middle of the night, DO NOT BOOK WITH THEM. Also, for a budget hotel, it is not worth the minor discount savings. The lobby looked run down and I observed mold on the ceiling of the “dining room”.

We couldn’t even stay here because it was so gross! The floor had dirt in every corner, I don’t know when the last time the floor was cleaned. Very bad smell as soon as u walked in the building and never went away. Bed was like a bowl just went u sat on it. Front desk lady was rude and had a problem when we called getting info and told us it was her personal phone, which was the only number listed. Just a huge was of time. My husband is from Ghana and was very disappointed to see a hotel (if that’s what u want to call it) in such bad shape to Represent his country. Please don’t advise and travelers to go there.

Staff helped change our room. It appears that our assigned room had just been cleaned and had a strong cleaning disinfectant scent that was kind of suffocating. Also liked the breakfast in bed.

The management was very helpful and I enjoyed being able to see Africa and the beautiful country of Ghana.

I love the staffs here. They are very friendly and nice. But I think they need more ventilation generally

They gzve out a great service and will stsy there anytime. Keep it up.

I did Ghana on a budget, so took time to review a plethora of hotels, guest houses, AirBnB, etc.I dint need highend as Im an outdoor person, only at the hotel to sleep. But I couldn't even do that comfortably at Tribeca. Went without a half decent wash due to hygiene, the place has a nice footprint but desperately needs an injection of capital. The location is good, a sought after district, but the rooms were tragic, sorry. I can do rough, but mate, never again, nooo. Once again, the location and building are good, but the internal facilities are shot. Please fix, you could easily demand a better rate.

Don't go there, don't go.. Please do not go there. Don't say I didn't warn you. You won't get your breakfast even though you paid for it. You won't take your bath. You won't have anything but a dirty room and hotel 🏩

How can a hotel this poor get a one star rating? That's 20% positive. This hotel is not worth it. This is by far the worst hotel I have ever booked. From the time I walked in I knew there was an issue. - The room I was given smelt like concentrated pee and mold. I asked to be switched immediately. - Sheets had not been changed. - No tissue paper in washroom. - Bar of soap had not been changed. - The bed was dirty - I mean really dirty. - No shower curtains and room curtains do not close properly. - The receptionist was RUDE. She talks down to customers and staff alike and she lies - promises and does not deliver. It seems customer service is a foreign concept to them. You will ask for almost everything! 50/50 chance of getting it. Yes, the price is low but for this experience I'd rather pay more. I booked to stay for 6 days. I lasted 2 days. The second day I worked all night because I could not touch the bed any more - I saw a bed bug on my bag which was on the bed the night before.

You get what you pay for so you can’t complain... Good friendly staff very helpful good WiFi cool air in rooms