Nice room and good breakfast. Room had no Kleenex or bar soap. Called front desk they…
Worst check in experience I’ve ever had. Large group couldn’t get checked in; no rooms…
この施設は、クリーンステイ (ヒルトン)、SafeStay (AHLA - アメリカ) のガイドラインに従って清掃・除菌作業を実施しています。
スタンプ 10 個で 1 泊ボーナス*
消毒・除菌剤を使用して清掃、次のチェックインまでに人がよく触れる場所を消毒、ベッドシーツやタオルを 60 ℃ 以上の高温で洗濯、といった対策がとられています。
お客様の安全確保のため、ソーシャルディスタンス (身体的距離) の確保、従業員の感染予防用品の着用、お客様と従業員が対面する主要なエリアでの保護シールドの設置、従業員の定期的な体温チェック、お客様の体温チェック、お客様用の手指消毒剤をご用意、公共スペースでのマスク着用、といった対策がとられています。
この施設は、クリーンステイ (ヒルトン) のガイドラインに沿って清掃・除菌作業を実施しています。
この施設は、SafeStay (AHLA - アメリカ) のガイドラインに従って清掃・除菌作業を実施しています
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この宿泊施設は LGBT+ への配慮ある施設です。
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*追加情報または追加料金に関しては、手数料 & ポリシーをご確認ください
We’ve stayed here several times since our son has been attending college in the area. It’s nice and clean enough, some damage to wallpaper here and there apparently from the housekeeping service carts. They are back to serving a full hot breakfast option and have a nice selection. But at breakfast, while gloves were provided, few people were using them, and there was no hand sanitizer or cleaner for the tables. There were battery operated sanitizer dispensers at each of three doors on the first floor but none were working, apparently batteries dead, and one manual push-type one in the entrance to the breakfast area was empty. The fella at the desk said he’d let housekeeping know about that but offered me no other options. I found a restroom nearby to wash my hands before starting to eat. The room was great though, will stay again, but I will check the sanitizer dispensers.
Cheryl, 1 泊の家族旅行, 2021年08月27日
The stay was great and breakfast was wonderful and was clean. The only thing I was and still am having a hard time with is when we checked in they wanted a 50.00 deposit held on our bank card and no where did I see that when I paid and booked the room. They said it would come off immediately and guess what still there. Other than that it was great.
Vickie, 1 泊 の旅行, 2021年08月05日
In summary, I would not stay in this hotel again. (Isn’t Hilton supposed to be a nice brand?) Cons: older and somewhat run-down property, smelly rooms, dirty carpets. Cleaning services were poor (found cereal near a bed and had to wipe down the bathroom prior to using). Cleanings were a small project to coordinate/get accomplished. Supplies are refilled/replenished inconsistently (always something missing). Breakfast left much to be desired (hotel constantly ran out of supplies, food was mediocre). Many staff members were not courteous/polite and did not appear to have any training. Poor communication between front desk and cleaning crew. The pool was closed the entire week we stayed (granted, COVID might have had something to do with it but the service was not as advertised/priced). Sketchy area. Pros: pretty nice towels, duvets (no bedspreads), lots of surface area in the room for luggage, the fridge had a little freezer, shower had good pressure.
8 泊の家族旅行, 2021年08月02日
The hotel staff at front desk are very kind and helpful. I arrived late and found the bed to not have been made, the bathroom floor had liquid stains, the bedroom had not been vacuumed in a while. The bedroom was dusty enough to see a not so thin layer of it and this triggered my allergies (rarely happens). I asked for room cleaning. This needs to be requested or else it will not be cleaned on a daily basis. For the cost of a night, I would expect the room to be serviced daily. The second day, there was no hygiene service (maid service) neither on the third. The breakfast room is small and has 5 tables which does not accommodate the guest capacity. The weekend staff that services the breakfast buffet have a hard time smiling and really try to not be accommodating by turning and looking away from the awaiting standing guests. Otherwise the hotel is good. Also, the road to reach the hotel is bad enough to be concerned about getting a flat tire. It is no fault of the hotel however it is something to consider as you approach the property, especially at night. There are lots and lots of awful potholes.
3 泊 の旅行, 2021年07月30日
Room was dirty. There was a bloodstain on the comforter, hair in the bed, and the pillows were uncomfortable, cheap, and gross. This was the worst Hampton Inn I ever stayed at, I never had a bad experience at any Hampton Inn before this. When checking out, another guest brought a bug in a cup to the front desk staff and told her it was in his room. She literally laughed him off like he was crazy. When checking in, the clerk told us they were completely sold out and couldn’t change our room, a clear sign they knew the room was gross. The one good thing was the breakfast.
Daniel, 1 泊の家族旅行, 2021年07月21日
The lobby has garbage smell on Tuesday afternoon and evening. I brought it to the clerks attention.
Paul, 1 泊 の旅行, 2021年07月06日
Everything was absolutely wonderful except our neigbors were quite noisy
Laurie, 1 泊 の旅行, 2021年07月04日
My room was located on the 3rd floor and from the time of check-in until the 3rd day we constantly smelled marijuana in the hallway and in our room, probably coming through the vent. Our bathroom sink would barely drain and we had to constantly stand there and wait on drainage to continue to rinse the sink.
Lawrence, 3 泊の家族旅行, 2021年07月01日
The 2-Queen suite was enormous. Very clean and well appointed. Staff was quick and friendly.
Peter, 1 泊の家族旅行, 2021年06月24日
My daughter’s bed had crumbs on sheets when she pulled them down. Desk clerk brought up two fitted sheets, that of course did not work. She went down to lobby and he gave her another fitted. sheet, so she had three fitted sheets. Looked as if the desk clerk was the only employee in the whole hotel. He never apologized or offer to give us a different room. She made due with the two fitted sheets. My daughter contacted Hotel.com and made a complaint. I guess that is under advisement. The day desk clerk the next day was very friendly and helpful regarding our complaint but waiting to hear back from hotel and/or Hotel.com. The hotel was very nice otherwise, breakfast was good. BTW, we are on a coast to coast road trip and on the second phase going back the other direction twenty three days on road and ten more days to go. Using Hotel.com for most nights
ANTHONY, 1 泊の家族旅行, 2021年06月22日