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When I booked the room, I was told that if I arrived later than 18:00 I had to pick up the keys at another establishment. I was about to cancel, but they wouldn't return the money, so I decided it was better to go by taxi to the first establishment to pick up the keys and the matter was resolved. I arrived at Buenos Aires airport at two o'clock in the morning, the taxi took me to the establishment to pick up the keys to the room. They don't give me any indication, only a key. When I arrive at the Hotel Babel, the key doesn't work. After several minutes trying to get in, the taxi driver tells me that he has to leave, that he has been docked twice in the same area. I convince him to take me back to the first establishment. The person in charge tells me that he's new, and that he can't help me. There is no phone I can call. Finally I decide to stay in the establishment where I pick up the keys, which is a youth hostel. He tells me that I have to pay for it, that it has nothing to do with the first one. The room is a backpacker's hostel, and the bathroom is shared. At least it was clean. The next day at Hotel Babel they apologize and tell me that they forgot the key to the entrance, that they had put in a new system, but they didn't tell me the access code either. They didn't give me back the cost of the room, but they offer me to stay one night free of char

Arrived at 6:45 - couldn’t check in as door was locked and no sign of life inside. Hotels.com unable to get through to them either. Appalling service

Great location in San Telmo, close to markets and shops and safe at night.

The area around the hotel is not too bad, but at night it got really noisy. The cleanliness and condition of the room could be improved more by offering cleaner bed sheets and blankets. I slept in room 05 and there were some old and dirty blankets and bed sheets in the wardrobe. The blanket I used was not too clean as well. The reception area and the common area were nice.

I've stayed here before and liked it - but that was a some time ago and now it's run down and there is less care. So many things... some lights were out, some stains on a lampshade, A/C unit couldn't be adjusted, tiles missing in the shower, no soap, no hangars posted wifi password was wrong... there's more, but you get the idea. Two days after starting my stay I come back around midnight and there's a note posted on the outside of the door saying my keys are at their other property and they are so sorry (it's not clear for what). I HAD my keys so assumed they had given me a different room. I went to their other property several blocks away and the people there had an envelope that had another copy of my own keys in it (the same room I already was in) - but had no other information. Apparently the manager of my property had gotten confused thinking the keys they had at the desk were mine and thought I was locked out. So... the upshot is that they didn't have track of the number and location of the keys to my room. That's scary! Who else has keys to my room??? Amazingly cavalier with security.

San Telmo is a great place to stay, and Hotel Babel in a perfect location close to cafes, restaurants, bars and the market. Easy walking into Centro, La Boca and to Puerto Madero. Small and pleasant hotel that has become a bit run down and service a bit haphazard. But given that we would stay there again because of its location.

Clean, basic discount hotel. Good location downtown. Friendly helpful staff.

Excellent, helpful and friendly staff, highly recommended to anyone planning to visit Buenos Aires.

Tenía la estadía en época de pandemia por COVID-19 y lógicamente no pude, no me devolvieron la plata ni me reprogramaron la estadía, son LADRONES!!!

Hotel en general bueno, deficitario en cuanto a los elementos de higiene personal como shampoo y jabon no disponibles por lo menos en mi habitacion