ベストウェスタン プレミア CHC エアポート, ジェノヴァ

Wish I could have figured out how to turn the shower off. Lol

It was great as a one-night stop over en-route to the Cote d-Azur, but probably not ideally located if planning a visit to Genoa, as it is situated next to the port and airport industrial areas

The worst hotel ever, first i reserve 3 ppl room with 2 doble beds and 1 twin they give me 1 doble and a bunk beds, i try to talk with the person in charge and Maurizio at the front desk was very rude saying that they dont have any other option, the room was discusting and the area with street girls in ouside the lobby.

The hotel is not special, but the staff is friendly, breakfast is OK, the rooms are clean and the location is good for anyone working at or visiting the shipyards. Once again I arrived at Genoa airport and requested the publicised free shuttle. I had told the hotel receptionist one month previous (on 23 February) that I would be returning on the same flight that took me to Genoa a month ago and that I would need to use the shuttle. Despite being told that would be fine I was told at the airport that I would need to wait 1.5-hours for the next shuttle. And, when I checked out at 05.30-hrs on 24 March I was told that the shuttle does not run until 07.00-hrs, yet several people were making their way from the hotel to the airport to catch early Air France, KLM and Alitalia flights. That is not good service. It was impossible to have a shower in room 330 without flooding the entire bathroom floor because the shower enclosure was not flush with the floor. Thus, every day after a shower, I had to slosh about in used water and get on my hands and knees to push the water back into the shower enclosure using two bath towels. That should not be expected of a guest. I told reception about the problem on my first morning of a 5-night stay, but nothing was done. They could, at the very least, have provided a squeegee.

There was no airport pick up on Sunday late afternoon. I was told at 4.30pm the driver would come on duty at 6.00pm, so I opted to take a taxi since the hotel was only 1km from the airport. The taxi fare was an astounding EUR 20.00! At the hotel I complained about the lack of a pick up and asked by I could not find any room with breakfast included. The receptionist, Erik, was very helpful and considerate. Without being asked he gave me complimentary breakfast throughout my 4-night stay. The room was clean and tidy, but the "air-condition" is switched to heat because this is winter. But it was too warm in the room. Why do European hoteliers like to decide what room temperature their guests want. This reminds me of communist China in the 1980s. Sadly, sleep is compromised if the room is too warm and with quilts that only extend to ⅔rds of the bed length it was too cold to keep the window open. A no-win situation. The shower enclosure was dangerous with smooth shiny floor tiles and no non-slip mat. Also, one plastic 'tile' sat over the drain and moved freely, so it too was a slip hazard. Breakfasts were good with delicious breads, fresh honeycomb and freshly squeezed (do-it-yourself with an electric squeezer) blood oranges.