ノースウェスタン メモリアル ホスピタルから 0.3 km で 2 か所のレストランを併設した上質なホテル
スタンプ 10 個で 1 泊ボーナス*
朝食は、1 名様 15 US ドル ～ 19 US ドルでお召し上がりいただけます
お客様の安全確保のため、ソーシャルディスタンス (身体的距離) の確保、従業員の感染予防用品の着用、お客様用の手指消毒剤をご用意、といった対策がとられています。
お客様がチェックアウトしてから次のお客様が部屋を利用するまで 48 時間以上間隔をあけています。
I've stayed here twice. The first time the internet didn't work. The second time the phones didn't work. The hotel is very clean and conveniently located.
2 泊 の旅行, 2021年06月09日
Lovely hotel and the location is perfect! The tub was amazing!!! I’d stay again just for the bathtub. The downside was you can hear everything your neighbors are doing. Onye was at the front desk every day and was always extremely pleasant!
Oregon, 2 泊の家族旅行, 2021年06月07日
Amazing! Quiet. Clean. Comfortable. Great service. Free non English speaking employees, but overall enjoyable. Conveniently located.
Amber, 2 泊 の旅行, 2021年05月07日
This is the first and last time I will stay at the Ivy. Great location for food and fun however. No maid service and Covid is no longer an excuse. 4 nights hunting down towels, bedding is strange. I pay for a hotel for the service otherwise I can stay with family when I travel. The one thing that made it for me was Omar the bartender. Fun and funny with crazy colored good drinks at the bar. I won't be back to stay but I will visit the bar.
Demour, 4 泊 の旅行, 2021年05月04日
The hotel was ok. The rooms were clean and very nice, however, the service at the front desk was not great. When asked if the roof top bar was open, we were received with very curt answers and were told that we would need to make a reservation online and they couldn’t call up to ask if there was availability. Additionally - check in was not good. We were told to come back for a 1:30pm check-in. When we got there at 2:30pm, we were told it was going to be another two hours with an unnecessary edge. We had lunch reservations and unfortunately needed to head to our (expensive) dinner in our travel clothes. It was really odd and not a great customer experience. I will absolutely stay at the hotel across the street where we were greeted with friendliness and hospitality even though we weren’t even quests, just going for drinks. The rates are equivalent at E=MC2 and the service is 100% better.
Anthony, 3 泊の友人との旅行, 2021年04月29日
This hotel was a totally disappointing experience. The room was totally uncomfortable, from the bed to the sofa. The most impressive part of the room was the shower. Mind you I had a suite. I work from home so I was looking forward to sitting in the rooftop area at the end of a long day and enjoy a nice drink. Imagine my surprise when I was told that it was closed. The young man never stated that it would be open on the next day...only that it was closed. Speaking of the people, they were ok. Not what you would expect from people working in the service industry. You had to go to the front desk anytime you needed ice and the front desk assistant was frequently missing. There was no valet service so I had to carry my bags the block and a half away to and from the parking garage. There are several garages nearby however I did not know that when booking my trip and using an app to prepay for parking. My room was next door to a storage facility and there was no sound barrier to block out the noise from them going in and out of the room. Also, my view looked out to 3 buildings (right, left, and in front) and a restaurants out door seating area. Overall, this was not what I expect from a "luxury" hotel in downtown (Near North) side of Chicago. I wish I never spent my money for this hotel suite...I could have had a V8.
Katrina, 2 泊 の旅行, 2021年04月25日
We stayed here 5 years ago and it was amazing, the most beautiful place I've ever stayed. This time not so much. You could tell that it's been worn down, a lot. A little disappointing but it is what it is.
Ryan, 1 泊 の旅行, 2021年04月24日
The stay was ok all the amenities wasnt there that was said when booking the room
Andre, 1 泊 の旅行, 2021年04月19日
We are very pleased with the hotels policies and condition of the room itself. The decor and look of the hotel is incredible. We did a photo shoot to celebrate our engagement in the lobby and the room because of the hotel's decor and overall look. However, to have to pay $45/car for parking was NOT appreciated! we had 2 cars, and our photographer had a car. The fact that a boutique hotel in Chicago doesn't offer its guest parking is a major negative. Also, the fact that we had to go to the front desk to get ice is awkward. I wish that the top floor bar/restaurant was open. Most restaurants in the area have reopened, but not at the hotel. We are used to hotel's at this level to offer complimentary bath robes for its guest. We had to buy robes to get them in our room. We throughly enjoyed our stay, and loved the location. However, the added costs of staying there, like spending $90 for overnight parking, will cause us to select another property when looking for a Chicago getaway.
Donald, 1 泊 の旅行, 2021年04月09日
Absolutely terrible service. I had paid for a 3 night stay and left after 1. First off, upon arrival there was no front desk employee in sight to check me in. I tried calling to no avail, waited about 20 minutes before I tried to call hotels.com to see what they would recommend me doing, when finally someone came out with an absolutely terrible attitude when I made a joke about waiting so long. Mind you, we are in a pandemic still and this man (young, blonde, don’t remember his name), didn’t have a mask on at all. Nothing. When I left the next morning, a different employee had his mask hanging from one ear and not covering his face at all. Absolutely disgusting! The room was an amazing size and the bathroom was great but the entire room smelled like mildew, or water that’s been sitting for weeks. I tried to open a window but they made it so their windows don’t open. It was late so I took a Benadryl to put myself to sleep and booked a new room at a hotel down the street for the next two days. I can’t even begin to imagine how this hotel has the rating it does, it’s disgusting to say the least. Walls are paper thin, heard the room next door talking... simply talking. Oh and the bed is rock solid. I will never recommend this hotel to anyone, it was such a disappointment. I didn’t even bother to try and get a refund since the staff was already so rude, just ate the cost and moved hotels. 1/10 stars for the size of the room, but that’s it.
Jill, 3 泊 の旅行, 2021年04月04日