ザ アシュリー ハイツ パトン ホテル & スイーツ (パトン)

先ず、チェックイン時にブッキングナンバーや予約画面を見せているにも関わらず、英語の画面じゃないとチェックインさせないと言われました。名前もナンバーも調べずにこんなこと言うなんて有り得ない。最低です。 部屋も毎日ベッドメイキングがあると書いてありましたが、ベッドメイキングは言わないとしてくれないそうです。注意をしたら、朝の10時にあなたたちが部屋を出ていなかったと言われたので、既に私たちは出掛けていたと説明すると、掃除の人が新人だからごめんねとのこと。対応最悪。 朝ごはんも全て美味しくない、部屋はカビ臭い、ジメジメする、カードキーは開けにくい、こんな最低な対応のホテルは初めてです。

Location was perfect to get to everything and anything. Buffet breakfast didn’t have much of a variety, neither did the room service menu. Some staff were very very friendly, while others didn’t care much for guests.

Stayed for a week over Christmas holidays. This is a no frills hotel with a decent location far enough from the action for a little quiet but only close enough to walk to everything. The rooms are big and clean. The rooftop pool is nice, not as fancy as the pictures make it seem. There is a bar up there but it's small and not really like a bar. The service was strange. We traveled from the US which took us about 2 days with a lengthy layover. We arrived at the hotel 2 hours before the check in time so they charged me 200 Baht for checking in early. I get that there are rules, but seriously.. $7 and the room was ready anyways. Not a warm welcome. I brought food home one night and didn't have a fork. I figured I could borrow one from the restaurant downstairs. They made me put down a 100 Baht deposit lol. Because of the language barrier there isn't much point in arguing these points with them but even though the staff was friendly enough it still cheapened the experience. Breakfast was good, eggs and pancakes made to order, lots of bread and fruit, wish there was bacon. I'd stay again if I couldn't find a better deal elsewhere. Walking note: The main street you have to cross to go anywhere is somewhat terrifying to cross. Not the hotels fault but worth mentioning if you're a little older or have mobility challenged.

My wife and i loved staying at Ashlee heights, the rooms are huge and have everything you need. Easy to get to the shops and beach. The staff ate amazing, so friendly and helpful. The pool is great. We will be coming back and hopefully bringing family with us.

The spot was conveniently situated from everything. 10-15min walk to the Patong Beach, Bangla Street and from a number of really great restaurants. The staff were always so polite, always bottles of fresh water available. breakfast buffet was ok - it could have done with more variety. The only issue I had was that when we left our room during the day, taking your hotel card turns everything off, meaning AC off so room was stifling when returning, which attracted heaps of cockroaches. I get it, being in a not so clean part of Patong, but I wasn’t impressed with that. Other than that - it was really lovely. Totally rate the staff - always pleasant and so lovely

Beds are very hard

Location convenience. Free parking Good deal All staff wearing smile and polite

The hotel staffs were mostly friendly and helpful. No matter in the daytime or night time, there is no lightings to illuminate the corridor. Overall, the stay there is quite pleasant.

The location of the hotel was great. Unfortunately, the emergency exit was under construction when we arrive. They still give us a room that is right next to the construction stair.... it was soo noisy. They should have given us a room that was further down the hall.

Stay was awesome...hotels location was good it was away from the busy streets. Shuttle to and from the mall and beach. Very convenient. Pool on the rooftop was amazing. Staff very friendly and helpful. Two security guys were very helpful. We enjoyed our stay.