サンカラ ナイロビ

Great hotel.

Great hotel! Rooms are clean, spacious and well furnished. They’re also well proofed and insulated, virtually no outside or street noise can be heard. The staff go above and beyond in making your stay as comfortable as possible. I asked the front desk to hold my bags between check out and a late night flight and instead, they offered me a later than usual check out! Solomon is a great concierge and a great help in anything inside and outside the hotel. I decided to skip room service and dine at the rooftop restaurant like I’d done before on a previous (non-stay) visit. Big mistake! It was Latin night so the rooftop was popping. But service was ridiculously slow. Drinks came 25 minutes after ordering. Dinner took over an hour! The 3 wait staff (that I could see) did their best but were seriously overwhelmed by the crowd. I contemplated just up and walking away for room service instead. Breakfast the next morning was meh. Overall I’d stay here again.

1 泊 の旅行, 2021年02月17日

Hotels.com の宿泊者限定の口コミ

Great hotel in Nairobi

Hotel is beautiful great customer service however, pls be advice that some of the amenities are closed in light of covid. on the good side hotel is empty and very clean. Also pool has no heater therefore super cooled

Alejandro, 1 泊 の旅行, 2021年02月13日

Hotels.com の宿泊者限定の口コミ

Must stay

Great hospitality. The art work here is amazing. The employees are phenomenal and goes above and beyond for you especially Solomon the manager.

3 泊 の旅行, 2020年09月27日

Hotels.com の宿泊者限定の口コミ

Staff assistance with some issues we had was outstanding. Our flight didlnt leave until 11:30 on our departure day and because my wife was ill, they comped our room until 8:00pm that night. I couldn't believe it. Very nice service. Visiting in Nairobi is another story. Way too crowded with constant chaos and horrendous traffic.

1 泊 の恋人との旅行, 2019年09月14日

Expedia の宿泊者限定の口コミ

VERY expensive for what you get.

1 泊のビジネス旅行, 2019年07月22日

Hotels.com の宿泊者限定の口コミ

Everyone from the front desk to the servers in the restaurants to the cleaning staff to the valet/transfer staff are very happy to help and always smiling. A couple of them blatantly asked for positive personal reviews on Trip Advisor, but that’s what the industry has become. The only negative, and it would have been a deal breaker had I known, is the pool is under construction. I specifically booked this hotel for the rooftop pool only to find it closed. The food at Artisan is so so, but there are many restaurants in the area and the concierge is happy to help with booking and transfers. Overall, a really nice place to stay in Nairobi.

2 泊 の旅行, 2019年07月19日

Expedia の宿泊者限定の口コミ

Clean, modern, good staff. Would benefit from more restaurant choices.

4 泊のビジネス旅行, 2019年07月14日

Expedia の宿泊者限定の口コミ

A good stay

A very good stay. My first time here. The staff are spectacular and super nicee

Neil, 2 泊のビジネス旅行, 2019年05月03日

Hotels.com の宿泊者限定の口コミ

Wonderful hotel, staff and food! Highly reccomended

Malissa, 5 泊 の恋人との旅行, 2019年04月19日

Expedia の宿泊者限定の口コミ

Rooftop pool, breakfast facility Concierge department are best in Africa- Solomon and John especially

Gerald, 4 泊のビジネス旅行, 2019年02月26日

Expedia の宿泊者限定の口コミ