フォーティ 1 ノース (ニューポート)

Overall the hotel is very nice, but the rates are way too high. Should have been half of the price paid.

Great location, friendly staff, and beautiful rooms!

Rafela Radcke at the front desk was AMAZING. We will definitely be back.

Service was amazing and can’t wait to come back. The beds are well worth the trip.

We have stayed there a few times in the past and have always had great service and enjoyed ourselves. This time, unfortunately, this was not the case. It started out with us arriving early as usual and upon check in, giving the concierge our phone number so we could be called when the room was ready. I did not understand how it was not in the system already as we had already stayed there a few times in the past. We were told we could wait in the lobby as it would be a short time, but it was a beautiful day so we went out and about. A few hours later we had not heard back, so we walked back to the hotel and found supposedly we had been called, but the number called was not remotely close to my number, which she wrote down. I still don't understand why she didn't call the number she wrote down or at the time check the database to see if the numbers matched. Anyway, we finally checked into our room and there was a strong smell of marijuana. How housekeeping cleaned the room and did not inform management of this prior to us getting to the room is mind blowing. We were moved to another room, but the multiple mis-steps were very disappointing...to say the least, especially from a place of this supposed caliber and price point. We should have been offered a complementary evening, a complementary meal, or at the very least a significant discount for another stay. Nope. Unfortunately, I do not see us going back there.