We stayed five nights at this hotel in May 2025. Our room was clean, comfortable and well-equipped with a washing machine, microwave, fridge/freezer, shower cubicle, robot toilet, safe and AC.
The hotel itself is well situated; close to shops, restaurants and public transport, and the staff are very friendly.
Housekeeping is every other day and basic things like getting the bins emptied require you making a request through the TV, which is somewhat tedious.
We also had an odd experience trying to book a taxi to Haneda Airport. We made the request two days before our flight. The next day we received a letter under our door saying they had tried but had not been able to book one. Do they only use/try one taxi company? We ended up hailing a taxi at the side of the street the morning of our flight, so it was fine but we would have preferred knowing a taxi had been organised.