The room was very clean and the bed was comfortable. The complimentary breakfast was good. The hotel amenities could use some work.
Michelle
Michelle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月23日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月20日
Great location!
We came to visit USA side of Niagara Falls and had a nice stay at The Giacomo. Great location for walking to casino and American Falls.
Steve
Steve、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月18日
Horrível
Não caiam na roubada desse Hotel!!! Atendimento pessimo, café da manhã Inexistente / HORRÍVEL!!!! Hotel não vale um décimo do que custa! Chuveiro horrível quase não cai água! Passei um frio imenso no banheiro grande , com um chão mega gelado e janelas grandes que deixam o frio passar … a arrumação do quarto tb não fazem … só arrumam a cama e torçam lixos … limpeza mesmo nada … nunca voltarei!
Helena
Helena、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月13日
Eric
Eric、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月12日
Jason
Jason、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月11日
Great location
Great location for accessing all the tourist sites. US side of Niagara very quiet at night with limited dining options. Nice to see fireworks and view from top floor sky lounge.
Sian
Sian、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月7日
Ashley
Ashley、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月6日
Gross and terrible
We found bed bugs in our room and alerted the front desk. We were assured that our stay would be taken care of and they moved us to a new room. No manager has reached out not has the stay been taken care of as promised . Do not stay here
rosemarie
rosemarie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月4日
Jeff
Jeff、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月3日
Shallon
Shallon、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月3日
Excellent place to stay
We loved this place. The location was excellent. I found out that they have condos for residents which I am currently researching as an option for us in the future.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月2日
Hotel was very old. Dark. Dated. No parking at hotel. You have to park your car across the street in a gated parking lot. No access for dropping off luggage in front of hotel. Room was extremely dated and very dark. Inadequate and untrained staff.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月30日
Monica
Monica、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月26日
carla
carla、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月25日
Had a great 2 night stay at the Giacomo. Parking is gated and directly across the street. It is depressed neighborhood but safe and walkable. It is in a touristy area and very close to the rapids and road to goat island. There are several food trucks during the day and a few evening dining options. Breakfast was typical hotel buffet style and the staff was very friendly and helpful. It is actually part condo and part hotel. There are some decor issues which could be improved but overall very pleasant.
Mark
Mark、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月17日
Beautiful historic hotel
My only regret is that we only had one night in this beautiful historic hotel. Our room was huge with a corner fireplace and several windows. We walked to Niagara Falls from the hotel and loved the free secure parking lot we could leave our car in. There is a lounge on the 18th floor to watch fireworks from! The bar was beautiful with several cozy seating areas. We enjoyed the complimentary breakfast, especially the blueberry topping for our French toast! I will be recommending this hotel to anyone headed this way and hope to stay here again 💕
Danielle
Danielle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月14日
Loved the boutique feel, however when got to room the first thing I pulled bedding back and there was hair on the sheets, I continued into the bathroom and there was more hair in the shower. The commode seat needed to be replaced b/c the vinyl was flaking off. Mattress had dips on both sides to the point you pretty much rolled out of the bed. The climate controlled unit made a gurgling sound all night along with some other loud noise ever so often. The fruit particularly the cantaloupe and pineapple at breakfast were beyond ripe.
宿泊されたお客様
2 泊旅行
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10/10 (最高に素晴らしい)
2024年9月13日
Charming perfect location must stay
Incredible view of fireworks indoors 19th floor. Wonderful staff and friendly guests. Nice bar and yummy cookies. I was alone single woman and I felt safe. Excellent secured parking. I will definitely stay again. A charming convenient short walk to everything. I wish they had a hot tub, that is the only thing missing. Charming king bedroom and nice shower.
Catherine
Catherine、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月12日
Joyce
Joyce、2 泊旅行
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8/10 (とても良い)
2024年9月4日
Hôtel très bien placé pour les chutes.
Bon confort.
Parking gratuit.
Catherine
Catherine、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月30日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月23日
Place is beautiful. Very swanky. Staff was fantastic. Main bed was very comfortable! Breakfast was ok. Nothing spectacular by any means and finding a seat was rough for a family of four.
If you are traveling as a family, please get a room that is more than one bed. The pullout couch was incredibly uncomfortable.
The 19th floor was a treat though as was the bar area! 100% would recommend being aware of the bed situation.