No cuentan con habitaciones familiares y el staff es poco atento. Las habitaciones olían mucho a cigarro, de una si pedí el cambio porque el olor era extremo.
Te mandan correo de bienvenida pero dan más información como en otros hoteles, tipo es día festivo y no hay taxis.
Leticia
1 泊の家族旅行
6/10
Sent several messages in English and in Spanish. No reply.
Jeremy
1 泊の家族旅行
8/10
Clean, close to the airport and shopping mall.
Nga
1 泊の家族旅行
8/10
Paola
2 泊の家族旅行
6/10
Fernando
4 泊旅行
8/10
Alles gut
luis
1 泊旅行
4/10
On a layover in Madrid
Typical airport hotel- high level of comfort but miserable staff that doesn't have to care about the customer experience.
Everyone was rude, particularly the shuttle driver who gave me an eye roll after I told her which terminal I was going to!
They also sent me an email before I arrived to make sure they would pick me up on time yet I got stranded for 1h30 early morning despite repeated phone calls on roaming…
Also their amenities (spa) come at extra costs.
宿泊されたお客様
1 泊旅行
10/10
daulemis
1 泊旅行
10/10
We had a good experience the hotel is close to the airport we rented a car and they had a nice garage that was convenient. The rooms were clean and the room service was great! It was perfect for our needs!! We will return! Alicia & Karl
ALICIA
1 泊旅行
8/10
Food and restaurant service was very poor for 4* hotel.
CLIVE
1 泊旅行
10/10
Ronen
1 泊旅行
10/10
Excelente y conveniente para antes de salir a un vuelo internacional
ANDREA
1 泊の家族旅行
10/10
Very good place for large groups to base for a short trip and a need to be close to the airport/airport shuttle.