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Unpleasant experience

This hotel provided fake information about the rooms and used very poor rooms to replace what we booked two rooms at the beginning. What we booked are two 16 square meters rooms with balcony. However, this hotel put one of us into a dark, hot and narrow room in the basement and another one into an attic with very low ceiling. When we spoke to the count staff, she quibbled that’s the rooms we booked with very poor attitude. After we showed her the evidence of our booked rooms, she had to change the rooms for us. Though they are better but still do not have balcony. In fact, this hotel has very few rooms with balcony but it provides wrong information to potential customers. I strongly suggest not booking this hotel.

Hai, 4 泊のビジネス旅行, 2019年11月02日

Hotels.com の宿泊者限定の口コミ

Very quiet and comfortable offering a fine breakfast. It has a quaint, old-world hotel feel that is welcoming.

1 泊 の旅行, 2019年10月28日

Expedia の宿泊者限定の口コミ

Very friendly lady at the reception. She solved the problem (with the rooms and the breakfast) perfectly.

4 泊の友人との旅行, 2019年09月12日

Expedia の宿泊者限定の口コミ

Everything was great

Vladimir, 2 泊 の恋人との旅行, 2019年08月08日

Hotels.com の宿泊者限定の口コミ

Not sure why this is a four star hotel

My friend and I stayed in the top story "businessman single" rooms. While these small rooms are probably warm and cozy in cold weather, they are stuffy and warm in hot summer weather (the skylight window cannot be opened). The air conditioner unit in my friend's room was in need of servicing and its noise was too loud to permit sleep. He was eventually offered another room for our second night, but for the first night it was suggested that he do as Italians purportedly do and turn it off at night (which he was forced to do despite the very hot July weather to try to get some sleep). Some of the hotel's common areas have seen better days -- the entryway stair carpet is loose and frayed, and the furniture on the seemingly neglected upper story terrace is old and uncomfortable -- and it is puzzling why these relatively minor refurbishments aren't being seen to. Breakfast is not included in the room price, which is unusual for a four-star hotel. The hotel's location is quiet and picturesque and street parking (at additional cost) is convenient. The walk up to the town center is steep. The hotel has a pleasant and bygone character, and perhaps the rooms other than the "businessman singles" enable it to claim four stars.

Susan, 2 泊の友人との旅行, 2019年07月26日

Hotels.com の宿泊者限定の口コミ

Comfortable boutique hotel.

Helpful and friendly staff at this aging hotel. Starting to show signs of shabbiness, but very comfortable mattress. My room was small and dark, with attic style roofline and skylights with shades that I couldn’t reach to adjust the light. Tiny bathroom with small triangular shower. Lovely public areas. On city walls at edge of town. Parking available. Uphill short walk into town centre and longer walk to the bus station. Would only rate it st 3 stats. Internet wouldn’t work in my room at all.

Maria, 1 泊 の旅行, 2018年10月05日

Hotels.com の宿泊者限定の口コミ

Beautiful view of surrounding countryside. Attractive lobby, breakfast room and room decor. A couple of blocks from busiest part of city so convenient yet quite and private. Important to note that the couple of blocks are up steep hill so be prepared for brisk walks. Staff were all extremely friendly, helpful and very accommodating to our lack of Italian. Excellent, reasonable breakfast.

JohnR, 4 泊 の旅行, 2018年08月31日

Expedia の宿泊者限定の口コミ

Average hotel in a good location

Good quiet location. Rooms are ok but our air conditioner didn’t work. Service is average but the breakfast is poor.

3 泊 の恋人との旅行, 2018年06月06日

Hotels.com の宿泊者限定の口コミ

Ottima posizione all'interno delle mura cittadine. Stanza comoda e pulita

Luciano, 1 泊 の旅行, 2020年09月16日

Expedia の宿泊者限定の口コミ

Hotel centralissimo ed accogliente, stanza spaziosa e pulita, presenza di vasca da bagno per idromassaggio fantastica.

Gianfranco, 3 泊 の恋人との旅行, 2020年01月01日

Expedia の宿泊者限定の口コミ