My experience at this hotel is mixed. I appreciated that the staff was very friendly and attentive. However, I did not find the estate was up to my expectations.
Upon check-in, I was surprised by how small the lobby was, given that the hotel was equipped with a restaurant and conference rooms. Some budget-friendly hotel chains have more upscale lobbies. The staff was very friendly and attentive, and the check-in was smooth.
The hotel is conveniently located near Euston station. There are restaurants and supermarkets near the hotel. I noted that the street did not look the most desirable or safest; there was a vape store and a thrift shop near the hotel. I noted a gentleman on the street talking to himself at night, smelling like weed.
I stayed in one of the "executive suites", which is an overstatement. I do not believe the room is suitable for executives. It is simply a larger-than-standard double bedroom.
Although the room did not deserve the connotation of "executives", the room was clean and comfortable until bedtime. My sleep was disturbed by subway noise and lights emitting from the hallway and windows. Even worse, the hallway light is motion-sensing; thus, I was annoyed by hallway lights coming on and off every time someone walked the hallway.
My impression is that the estate makes it much better than it actually is, but the staff is very nice. Considering the low price point, it is worth the money. I suggest the guests manage expectations.