Booked this over Hilton, Sofitel, and a few other big name 5 stars. It was comparable in price but so many negatives.
Bad pool, bad restaurants, poor service. I was really surprised as I always thought Kempenski was at the top and I've always wanted to stay there.
So far away from the city...about 30-40 min away from everything. Ended up eating dinner at Sofitel in the city and was blown away...and pretty sad we didn't stay there.
I really have nothing good to say, it looked like a 3 star hotel over looking a dirty river. Also, indoor pool was not very clean. In addition to enforcing their swimming cap policy (I have a shaved head).
Breakfast was terrible, ingredients were lacking. Not even any decent coffee. Very disappointing.
I've lived in China over 4 years, so I am not just complaining about it.
Also...I stayed with a Chinese female friend. She called for late checkout, they told her no. (she spoke in chinese) I called back, asked the same question (in english), they said sure with no hesitation. That was pretty rude and she is still angry about it....pretty sure it was because I was not Chinese.