プラヤ デル カルメンのビーチフロントに位置する宿泊施設、3 か所のレストランおよびスパあり
This was our second time here. Our first visit was when they first opened. We definitely…
スタンプ 10 個で 1 泊ボーナス*
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敷地内で新型コロナウイルス検査を有料 (PCR 検査が 125 US ドル、抗原 / 迅速検査が 50 US ドル) で実施しています。受診には予約が必要です。
この宿泊施設は LGBT+ への配慮ある施設です。
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We had a great time! The quality of food and drinks were amazing, and Carmen (at the Concierge desk) was above and beyond our entire stay…great service all the way😃
3 泊 の恋人との旅行, 2021年07月01日
This was my second time at Blue Diamond. The property and service has deteriorated significantly and I would not recommend to travelers seeking a luxury hotel. The walkway to our room had numerous rotten boards to the point where we felt it was unsafe. Several guests reported leaking roofs in their room. We lost power when using a hair dryer and the solution was to take our hair dryer. The staircase banister leading down to a cenote was completely loose. This was unsafe, but add to it that a seven foot crocodile lived there and something very bad could easily happen. At the pool, the staff didnt keep up with the wet towels left about so it felt sloppy. The music at the pool was really bad. It was a loop of the same pop songs covered as easy listening repeated over and over. We must have heard the same songs 2-3 times a day. The beach was inaccessible due to seaweed and the resort didnt have tractors or the right equipment to remedy the situation. By contrast we visited a nearby beach with better equipment and it was enjoyable. The dock was completely broken and inaccessible. As fas as service goes, we were also disappointed. Upon arrival, we asked to join a cooking class. The following day within an hour of the class we were told there wasn't room for us. Also, we signed up for the Temezcal ceremony and upon check-in for the ceremony we were told it was full. The bar staff and wait staff were courteous and friendly - no complaints there.
5 泊 の恋人との旅行, 2021年06月28日
Very private and romantic property. Staff is extremely accomodating and professional. Food was excellent and most likely better than any other all-inclusive resort in the area. The ambiance at both restaurants was exclusive and romantic with everything being prepared to order. The diamond/jungle suite was spacious and backed up into the jungle for a private viewing of the unique wildlife in the area, which we did see on many occassions. The spa was never packed and we enjoyed a day lounging in the facilities by ourselves, which is probably impossible at some of the larger resorts. The beach view is beautiful if you can accept the seaweed as part of the experience. Some of the facilities need repair including our suite which was leaking, but thankfully into one of our three showers. They could also use a legitimate cafe with espresso machine and barista and not just an area with a nespresso although the financiers are delicious with the nespresso. Overall if you are looking for a private romantic getaway, this is a guaranteed win.
6 泊 の恋人との旅行, 2021年06月28日
This resort was an unfortunate experience. I’ll start from the biggest disappointment to smallest. 1) There was a tremendous discovery of a bug infestation in our room. The front desk and concierge had no sense of urgency to resolve the situation nor did we receive any kind of apology or reparation for the inconvenience and paranoia caused affecting the remainder of our stay. Instead, we were hit with a bill at check out. 2) I contracted food poisoning my second to last day there and came home sick 3) the beach was non accessible (even to wet our feet) as there were mounds of seaweed blocking any kind of physical access and foul odor preventing any kind of closeness. 4) there weren’t any cooling areas as the pools were all filled with very warm water and the cenote was covered with lily pads 5) shortage of shaded areas as the limited amount of umbrellas were quickly taken early in the morning 6) advertised cigar lounge no longer exists, advertised dvd players in rooms non-existent, gift shop closed and outdoor bathtubs filled with ants and other insects truly minimizing enjoyment and relaxation. All of these things were brought to the attention of the front desk with pictures to prove it and we were looked at as if we had two heads. Very disappointing and unfortunate experience.
4 泊 の恋人との旅行, 2021年06月06日
Staff was outstanding, Blue Diamond was beautiful. We had a wonderful time.
8 泊 の恋人との旅行, 2021年06月06日
Such a blissfully wonderful trip! The food was exceptional, the staff so accommodating, and a very peaceful stay. Felt like our own private jungle. We stayed on the Cenote, beautiful views. It's about one mile to the beach but along a winding path with lush vegetation. There are 3 options, you can bike (about 3-4 minutes), walk, or call reception to call a golf cart, it only takes them 5 minutes or so to arrive. Bed was super comfy, Showers and outdoor tub is magical. Our AC worked well, but I did run into a couple whose was broken and wouldn't drop below 76 degrees F. Very intimate stay, only about 30% capacity so we really got catered to! Taxi's charge a flat rate of $20-$25 dollars no matter if you're going next door or downtown Playa del Carmen. Pool is wonderful right on the beach, great bar service. Good quality tequila. The only other downside is that if you are looking for a beautiful beach, this may not be the area to go to. They are dealing with a red seaweed invasion, would be great if they could clean the beach like some of the other resorts. Another thing to note, please tip the staff!! Thanks to Alfredo, Fabbiola, Alfonso, Aldo, Victoria, Eden and Carmen (I'm sure I'm missing someone)! You were all wonderful!!
Lauren, 5 泊 の旅行, 2021年05月26日
An excellent choice for a no-hassle, kids-free vacation with your soul mate or companion. I am usually skeptical of all-inclusive hotels, often ugly and huge blocks of concrete with hordes of famished tourists splurging on free food and drinks with lots of food waste, noise and constant electronic music. We chose this hotel because it didn’t look like this. Indeed, no big tower buildings or gigantic dining halls here. Hotel is mostly made of bungalow-like units in the park or on the beach; our room was very spacious and comfortable, with freat privacy. « Patio » rooms are a bit far from the beach but you can have a bike for your stay or call for golf cart rides at any time. The pool by the beach is not huge but really nice. Guests are an eclectic mix and tend to want the same thing: relax and disconnect. Staff is extremely gracious and helpful. Two very good restaurants mean that you don’t really have to get out of the hotel unless you want to explore the « downtown » area. For us the only disappointment was the beach itself. It’s quite narrow and a massive algae problem makes swimming difficult and not super pleasant. They try to harvest the algae but it’s a sisiphus-like task. This being said, you can walk on the beach for 5-10 mm and swim off the beach of the next hotel which has less of an algae problem. We don’t known if the algae is year-round or seasonal due to currents at this time of the year. Except for that, I highly recommend the hotel for an easy disconnect.
xavier, 5 泊 の旅行, 2021年05月15日
Golf cart ride to the beach everyday!
4 泊の友人との旅行, 2021年05月04日
This was an intimate hotel, all of the confort with none of the background noise. We were able to relax and chill and loved the customer service received.
M Mercedes, 5 泊の友人との旅行, 2021年03月28日
6 泊の友人との旅行, 2021年03月24日