Absolutely not ok. We called the hotel ahead of time to ask pricing of leaving our vehicle here while we flew out (and would be shuttled to the airport). The gentleman on the phone (from the hotel) said it was a free stow and fly option, just let them know when we checked in. Also asked about the pool and hot tub, was told they will be open and available to use during our stay.
When we got there to check in, they wanted to charge an additional $25 a day for the car to be sitting in their outdoor parking lot. Was told to find another place if that’s not what we wanted by a lady who was also talking on her cell phone as we were trying to figure out why the miscommunication happened. She said we didn’t call the right number (we did) and then when we decided to stay so we didn’t have to find another hotel room Labor Day weekend, the pool was drained and closed.