The room was good and comfortable; nice bed, balcony and bathroom. Safe was available in the room. Tea and coffee were provided in the room and water in the fridge, but often not replaced when used. We valued having on site parking, even if in a bit of what looked like waste land next to the hotel, but protected by a barrier to the main road.
The hotel has lots of nice facilities: we used the swimming pool in the health club and the outdoors one, both pleasant. We also had a reasonably priced massage. There was an additional charge to use the sauna.
Turns out however to be two hotels combined into one, and sometimes confusingly facilities were for one part of the hotel, but not the other, while others were shared. Staff were always very friendly and helpful, and breakfast was good.
A bit of a walk to get into the old town, 30-40 min, but worth it, especially for an evening meal in the many restaurants there. However beach very close but across a sometimes busy road. Easy to get to the main road with most of the main sites of Crete usually two and a bit hours away maximum.
Generally very happy with our stay, good value.