カタロニア プリビレッジド マロマ - オール インクルーシブ

Everything was great! Due to Covid the resort was not at all crowded. The staff went above and beyond with safety measures. The beach was beautiful and the water calm! There are no buffets at this time, but you have your choice of two restaurants for each meal, and the food is good. I am a regular visitor to the Caribbean and this is one of the best beaches and a good resort with excellent staff!

The check in took hours few personal at the front desk, The food and drinks was terrible, so so bad The quality of the food and juices were very poor They upgraded my room for another more expensive (privileged) And the hotel was almost empty... that’s not fear at all! I’m not recommend this hotel at all Horrible !

Absolute VIP Service !! Love Loved it !!! Best Vacation !!!!! Great Service !!!!!!!

The property is located on one of the most beautiful beaches in Quintana Roo! Absolutely breathtaking! During COVID-19 people need to know that not all entertainment and restaurants are available daily. We were not aware of this until we arrived and tried to take advantage of some of the entertainment and amenities. The hotel takes every precaution to keep you safe, which is of great relief. Also, it is an older property and the rooms/buildings are in need of some updates but overall they are good. The staff is very friendly with the exception of one young man at the front desk. Everyone else goes above and beyond to make your stay is as wonderful as possible. I would return simply because of them and the beautiful beach! We enjoyed our stay and relaxed completely! And if you need a massage, they have THE BEST masseuse who take every precaution possible. The dive team is also great! My husband completely enjoyed his experience at this location. He's had many dive experiences and categorized this one as one of the best if not the best.

Very clean, beautiful room, awesome beach, friendly staff.

Bloved exelente Jorge del bar picina exelente👌 Relaciones públicas Enrique excelente servicio

It was definitely a five star experience. The beach was great and cleaned every day, the food was served only in restaurants and was very good. I wish there were more vegetables and fruits offered, but in general, I was satisfied. This hotel is very clean and performs disinfections and temperature check every day as well as takes other precautions, so guests could feel safe. There are a lot of friendly wildlife on the premises such as coatis, crabs, tapirs, and iguanas. Kids love to feed them. The only one thing cancelled was kids club. The rest of the normal activities are up and running. Now it is a great time to social distance there, because there are few guest and a lot of space for everybody. It is a way safer place to be than Upstate NY where everybody goes now, and all sights and beaches are terribly overcrowded.

The hotel is beautiful! Staff is very kind, accommodating, and helpful. We upgraded to the Deluxe Suite with the swim up pool. The room was very large and comfortable. The pool was quite small, and the soaking tub water didn’t get quite as hot as I would have liked. While the hotel wasn’t booked to capacity, there were a lot of day pass guests which crowded the outside pool quite a bit to the point where the water was HOT. Although everything was great, I personally would probably not stay at this location again because it was not Adults Only. I would prefer to not have children around, but if you have kids it is a wonderful place!

Very nice place and service excellent food they went beyond and above to keep the place save.

The services and personal have been amazing, so cordial and friendly. The place is the best, room, pool, all the services are great. Everything very clean and the rules for to be safe and healthy about Covid very impressive. We give them five stars.