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My boyfriend, myself and our two friends that we arrived and traveled with there really enjoyed our stay. The rooms were clean and the staff was very friendly. The food was good and they had variety to choose from on the menus at nightly dinner, breakfast and the pool bars. The only things that I’d say need some improvement is the alcohol wasn’t very strong. The mixed drinks were good but I don’t think I had a good buzz the whole time I was there and we drank most of the day everyday. Also they never let me and my boyfriend sit with our friends that we traveled with and arrived with at any meals. It was disappointing that we spent so much money to go on vacation together and couldn’t enjoy a meal together at the same table, but yet our last night at dinner another group arrived and they let all 4 of them sit at a table together. Overall we enjoyed our stay.

Loved the setting, beach was across the street and water was SPECTACULAR - tranquil setting. The couples massage was one of the best I’ve ever had. WiFi and room phone were not working and even though bar hours are until 11 pm they closed at 1030 pm three of the six nights we were there. Maybe because of COVID but wish there were more dining options - 24/7 room service, ice cream bar, pizza at the beach bar...if you didn’t eat at designated hours sandwiches were left on a table by the lobby for you to take back to the room. Bottled Water was provided in abundance. Would I return again? Yes...but after COVID.

Loved the overall jungle feel, treehouse for your bedroom!! I definitely will be back to visit this place. I think with all the COVID-19 things going on it definitely put a damper on things. But worth a 2nd visit once things get back to normal!!

Beautiful resort with unique treehouses! Amazing and delicious food for every meal!

The property was beautiful. Like a Botanical Garden. The treehouses are adorable and cozy. There was not many things to do there and the beach was a long walk away.

This is our first time staying at this property in the grill. We usually go once a year to different resorts. This will be our new location every time we go to the grill. The staff the food and everything in between was perfect. Especially the staff they want to make sure you have a great experience. Especially our buddy AJ that we met that works there amazing people.

Sunset at the Palms overall was a very nice place. The food was excellent and a had variety to choose from. The majority of employees were nice (a few that were not). The grounds themselves were immaculate. The cottages themselves could do with a little updating. The resort was very nice to work with me when we had to leave a day early due to tornadoes that had occurred at where we live and even worked with us to get a refund for that day we did not get to use. Even though the beach was across the main highway from the resort it was a beautiful beach and well maintained. The gentleman that worked the grill at the beach was great, he remembered me only after one day. Water was beautiful. Access to the non-motorized water sports was easy and sufficient. There were a couple of things I would change at the resort. The main thing I would change is to have tankless water heaters for each unit (not a hot water tank that was not big enough for the two sides of each unit). We ran out of hot water fast each time we took a shower and had trouble getting done with the shower before it got cold. The other is to have bottled water more easily accessible. Jamaica itself is a very depressing economy and country. It seems like everyone that lives there is poor and trying to make money any way they can. You tend to get hassled if you are not on the resort property to buy something. Weather was great and I would love to have their climate in Tennessee.

The garden setting for the rooms is amazing, the staff are incredibly warm and welcoming ( shout out to Keegan, Erica and Lynette who were 5/5). The treehouses are a great idea and a nice change to the concrete buildings spread about the island. The beach is great with a little bar and snack venue and a choice of water sports. We didn’t dive this time but the divers we talked to were happy. The drinks are free flowing as are the smiles from the staff. Accommodation is quirky but fun. Bad stuff? The place really isn’t setup for non-carnivores etc - we were regularly pointed at the bowl of steamed veg when we asked for meat alternatives. This was probably the main area that brought the overall score down from a 5/5. If you like fairly unspiced food with a lot of meat then I am sure you would be very happy - but this seems to be what is catered for. Have to say that we did bring this issue up with staff several times - 2 evenings we got no change but our last evening at the a la carte the chef came out and sorted us out with a lovely meal which was great. Unfortunately a la carte needs booking and is only on for alternate nights. The alternative “venue” - the chefs special evening we were told we couldn’t attend as “chef cooks what he wants and doesn’t cater for vegetarian”. Having said that, breakfast was just fine as was a la carte lunch every day so this place could achieve amazing with a gentle nudge!

Everything about this resort was wonderful. The landscape, staff, and beach. The food was exceptional, the drinks plentiful.

Quiet, clean, very friendly staff, beautiful and quiet beach. A few mosquitoes, but no so bad. Would definitely return.