J'étais là avec ma fille, moi pour un projet professionnel.je n'ai donc pas été très présente.Ma fille, elle comptait profiter de l'hôtel, du spa et de la piscine extérieure en particulier en ce jour radieux.Malheureusement en ce moment de Mai, la piscine extérieure n'est pas en eau et le sauna est en maintenance.Cecserait bien que ce soit signalé sur les différents sites de réservation.Le petit déjeuner est très bien mais rien qui marque un hôtel 5 étoiles, sauf le cadre magnifique.
Literie délicieuse, salle de bain très agréable, chambre spacieuse et silencieuse, cadre idyllique et champêtre en plein Pau.Hotesse ukrainienne charmante.
Marie Noëlle
1 泊の出張
10/10
Excellent accueil, merci
Nicolas
3 泊旅行
10/10
Shigeo
2 泊の出張
10/10
Anton
1 泊の友人との旅行
8/10
Nice place, beautiful view. Restaurant was very good experience.
Bruce
2 泊の恋人との旅行
4/10
This is an amazing looking property, that allegedly has 5 stars, however I would rate it as a 2 star. Reception desk was unmanned for 15 minutes at check in, then he arrived harassed, With little command of English. The room was large but tired, the bed was huge but uncomfortable with springs poking my back. The restaurant was full and couldn’t accommodate us and after travelling 1,000km from Spain we were not impressed. People in the room above us were partying until 3am. ( not the hotels fault but didn’t help) However they did provide a dog bowl for our family pooch in the room.
Gillian
1 泊の家族旅行
10/10
Magnifique hôtel
Mathias
1 泊の出張
8/10
Piacevole piscina a disposizione.
italo
1 泊旅行
2/10
Definitely not 5 star , nobody at the door to welcome you, there is however a receptionist who was lovely , but what can she do when working for a hotel which needs a lot of TLC and staff. It looked like the gardener had been on a long holiday , carpets were extremely dirty throughout the hotel, and although we were upgraded to a suite after complaining about our room being in an annexe and not in the main house, the state of the suite was more 3 stars than 5 stars.
JACKY
1 泊の家族旅行
8/10
Emplacement, beau parc, espace loby, salons, spa piscine de qualité. Un bémol pour la chambre, déco basique et salle de bain/wc au standard hospitalier...
Vincent
2 泊旅行
10/10
Karen
1 泊旅行
10/10
Cindy
2 泊旅行
2/10
It’s a terrible hotel for the price they charge. We were looking forward to staying there after a long drive and chill by the pool but the pool was not available. The rooms are old and felt like they were not updated for the last fifty years. There was no air conditioning and no fans available and no net on the windows! On a hot summer day it’s impossible to sleep. We’ve asked for something, anything they can provide for mosquito protection but they had nothing. Everytime we called the reception there was no reply and when we went down to speak to her, we found out that she was washing dishes in the restaurant.
All around very uncomfortable hotel.
Should be zero stars!
CYRIL
1 泊の家族旅行
10/10
宿泊されたお客様
2 泊旅行
2/10
The room would not even qualify for a 1 star motel. the advertised rooms were 'not available' to anyone. The place was filthy and the corridors to the rooms were appalling!!
Stephen
1 泊旅行
4/10
Boris
1 泊旅行
10/10
Great stay , lovely hotel and service, even sharing the hotel with team lidl treck from the tour
Kate
1 泊の家族旅行
8/10
I don't know who awards the stars but this hotel despite its many good attributes has nothing close to 5 stars by intertnational standards: Despite the hefty room rate: misleading.
Gilbert
2 泊の恋人との旅行
10/10
Power sockets are near the floor. To use them one had to crawl about under a table. Pity as otherwise everything was wonderful.
Stephen
2 泊旅行
10/10
宿泊されたお客様
1 泊旅行
10/10
Jennifer
1 泊旅行
6/10
Jean Philippe
1 泊旅行
4/10
Lucien
1 泊旅行
10/10
Juste une expérience exceptionnelle,
À refaire absolument et rapidement.
Un personnel à la hauteur de l établissement.